✨ Deliver exceptional frontline service in maternity care
💻 Provide vital admin support in a busy Birth Unit
🤝 Join a supportive, compassionate hospital team

Coordinate, support and manage admin services in the Birth Unit on rotating shifts including mornings, afternoons, nights, weekends and public holidays. Apply Now!

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Remuneration: $34.36 - $35.54 per hour
Hours Per Week: 32 (Job share may be considered for part time hours)
Location: Blacktown Hospital

Where you'll be working
Join the dedicated Women’s and Children’s Division at Blacktown Hospital, part of the Western Sydney Local Health District. You’ll be part of a collaborative and caring team that supports families through one of the most significant moments of their lives.

Supportive and inclusive team culture

Busy, dynamic Birth Unit environment

Opportunities to contribute to quality improvement projects

Strong focus on patient experience and compassionate care

Convenient Western Sydney location with modern facilities

What you'll be doing
As the Birth Unit Administration Officer, you’ll provide efficient administrative and reception support to ensure smooth day-to-day operations in the Birth Unit. You’ll play a key role in welcoming patients, assisting families, and supporting midwifery staff to deliver exceptional care.

Deliver courteous and confidential frontline customer service

Manage administrative tasks including patient records and scheduling

Liaise with clinical staff to prioritise patient needs and coordinate services

Maintain accuracy in data entry, documentation, and medical record systems

Assist in quality improvement initiatives and ensure smooth workflow

Work on a rotating shift roster, including mornings, afternoons, nights, weekends and public holidays

Bring your customer service skills and administrative expertise to make a meaningful impact every day. Apply now to join our Birth Unit team at Blacktown Hospital!

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria:

Excellent written and verbal communication skills.

Proven ability to work with minimal supervision and to make decisions on day to day operational matters within the positions area of responsibility.

Possess organisational skills required to set priorities, meet strict deadlines, monitor workflow in the area of responsibility and effectively deal with several projects concurrently.

Well- developed skills in the use of Cerner applications and software packages e.g., Data entry, MS office or similar packages.

Ability to provide a comprehensive range of reception duties and support to several departments

Ability and willingness to multitask , be adaptable and work in a self-directed Manner.

Excellent customer service skills with a commitment to providing a high quality standard of service.

Requisition ID: REQ610840
Applications Close: 13th November 2025

Need more information ?

Find out more about applying for this position.

Review the detailed Position Description for insights into role requirements and criteria.

Explore the selection process, employment checks, outcomes and notifications.

For inquiries about the role, contact zhilei zhang at [email protected]

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .

Blacktown hospital car parking allocation model is changing. There is a managed waitlist for parking for new staff commencing at Blacktown Hospital. This does not apply to staff with a disability parking permit.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.