Rostering and Allocations Officer

Contract: Full-time

Pay range: $30 - $35 based on qualifications and experience.

Location: Warwick, QLD

RAWR Support Services

RAWR Support Services is a registered provider of the National Disability Insurance Scheme (NDIS).

We work hard to build independence, increase opportunities and social participation for people living with a disability in Australia.

We provide a range of person-centered supports and services in NDIS and Aged Care Supports including:

Accommodation / Assistance

Daily Personal Activities

Innovative Community Participation

Development of Daily Living Skills

Household Tasks

Community Social & Civic Activities Participation

Group & Centre-Based Activities

Support Coordination

Interpreting services

Gardening and home maintenance

We Are Seeking

A qualified and experienced Rostering and Allocations Officer to join our service delivery and disability support team, to schedule RAWR Support Services participant service bookings and support worker care supports in Warwick and surrounding areas.

Selection Criteria

Current Australian Drivers Licence.

Current First Aid certificate + CPR or obtaining one within the recruitment on-boarding stage.

Current Blue Card

Current NDIS Worker Screening Check

NDIS Worker Orientation and Induction Module + other NDIS mandatory e-learning modules.

Flexibility to work within a service that provides 24/7 care, this includes weekend work, sleepover and or active night shifts within a fortnightly roster. Penalty rates apply in line with SCHADS award.

Competent with Microsoft Office suite and cloud-based, case management and client database software. Experience in Rostering CRM systems is essential.

Eligibility Requirements

Must be at least 18 years of age.

Right to work in Australia

Certificate IV, Diploma or Advanced Diploma in Disability Services, or another relevant qualification.

Knowledge and understanding of the National Disability Insurance Scheme (NDIS) and NDIS Quality and Safeguards Framework is highly desired.

What We Offer

Flexible working hours.

Competitive remuneration.

Training and development opportunities.

A positive and inspiring work environment.

Job satisfaction – helping to make a difference in people’s lives.

For more information about Circle of Hope and the supports and services we provide please visit our website: www.circleofhope.com.au

How to apply

To apply please click on the 'apply now' button.

Please include a cover letter, resume and how you address the selection criteria as part of your application.

Confidential enquiries can be made by contacting Judy De Vos on (07) 4600 0611.

RAWR Support Services is an Equal Employment Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islander (ATSI), Culturally and Linguistically Diverse (CALD) backgrounds and people with a disability.

RAWR Support Services is committed to Child Safety. We provide and promote a Child Safe work environment. For further information about Child Safety please visit our website.

Closing Date: Wednesday, 26 November 2025.

We acknowledge the traditional owners of the land on which we work and live and pay our respects to their elders past and present.