LAUNCESTON PATHOLOGY

Status: Casual

Department: Data Entry

Role Summary:

To provide exceptional customer service, both face to face and via the telephone.

To enter request form data into our Laboratory Information System efficiently and accurately.

About The Role:

Data entry of pathology request forms using laboratory application software

Answering phone enquiries, emails and in person enquiries

Provision of results to clients and medical practitioners

Handling accounts, appointment bookings and general reception tasks

Courier services with report delivery and sample pickup as required

This position will be expected to provide coverage as required Monday - Sunday.

Other administrative tasks as directed

Selection Criteria:

Previous data entry experience and competence with a range of computer application programs

Previous experience with or a sound knowledge of medical terminology - medical reception experience will be considered an advantage

A keen eye for detail and exceptional accuracy in data transfer operations

Well-developed general administrative skills

Exceptional interpersonal and communication skills, both written and verbal

The ability to work cooperatively in a team environment as well as autonomously when required

An understanding of and commitment to privacy and confidentiality requirements within a medical setting

Great availability to cover a variety of shifts Monday - Sunday - must be able to work weekends.

Further Information:

Please contact Data Entry Supervisor Kate Rowbottom, at [email protected]

To Apply:

Submit your application, inclusive of a cover letter addressing the above criteria (1-8) and a copy of your current CV via the Seek portal.

Applications Close: 11 November 2025