A large-scale healthcare provider headquartered in Sydney, rapidly expanding through acquisitions. With a focus on digital uplift and patient-centred care, the organisation is investing heavily in systems and processes to enable future growth and seamless clinical operations.

This 9-month fixed-term contract supports the post-implementation (hypercare) phase of their Patient Management System rollout. Reporting to program leadership, you’ll collaborate across project teams and clinics to resolve issues, support adoption, and ensure a smooth transition during a period of high system change.

Key Highlights:

• $80k + Super
• Mostly remote role, Sydney-based (office attendance as required)
• Work directly on a major transformation program
• High-impact work across a large clinical network
• Opportunity to strengthen BA and systems delivery experience in healthcare

Duties/Key responsibilities:

• Provide hands-on support during the hypercare phase
• Act as the liaison between clinics, project teams, and IT
• Manage system and user issue resolution during go-lives
• Capture, document, and escalate feedback for system improvements
• Support change management and user adoption across clinics

Skills and experience:

• Experience supporting working in the healthcare sector across systems delivery or support, either in an analyst or support capacity
• Background in admin or customer-facing healthcare roles
• Practical involvement in system go-lives, transitions or hypercare
• Skilled in troubleshooting and triaging user/system issues
• Strong communication and stakeholder engagement skills

If you’re interested in this opportunity and feel you’re the right fit, please click “apply” or contact Abbie Goodison.

About Allura Partners Allura Partners was founded to support private equity firms by placing C-Suites to lead, transform, and scale portfolio companies. Today, in addition to our proven private equity specialisation, we’ve become a trusted partner for major ASX-listed and private enterprises in Australia, offering executive search, recruitment, and business transformation. Known for integrity, reliability, and results, our expertise spans Executive Search, Accounting & Finance, Transformation & Change, and Technology & Digital. We connect businesses and top-tier talent, exceeding expectations and driving lasting impact.