Seeking customer service professionals to undertake efficient and effective parking patrols

Your new company

We are seeking vibrant customer service professionals who are able to commit to full-time hours. As a Parking Patrol Officer, you will undertake efficient and effective parking patrols and parking/road-related enforcement activities, in accordance with relevant legislation, Council policies, procedures and work practices.

Our local government partner is an innovative and progressive Council committed to serving their vibrant community on the upper north shore of Sydney.

Your new role

• Undertake parking patrol and other regulatory activities, in accordance with relevant legislation, Council policies, procedures and work practices.
  
• Undertake parking patrols of designated areas (on foot), assess compliance with relevant regulations, road and traffic rules and take appropriate enforcement action.
  
• Take appropriate enforcement action on behalf of Council, including issuing penalty notices, directions, or other regulatory action, in accordance with the delegation from the General Manager.
  
• Investigate and resolve internal and external parking/road-related customer action requests and take appropriate regulatory and enforcement action, in accordance with relevant legislation, Council policies, procedures and work practices.
  
• Interact and communicate with the community in an effective, professional and customer-focused manner and without conflict.
  

What you'll need to succeed

• Current Class C drivers licence
• Demonstrated ability to follow instructions and see tasks through to completion
• Proven ability to handle difficult situations and deescalate
• Proven experience in and commitment to customer service
• Demonstrated ability to communicate calmly and effectively with a diverse range of people
• Capable of working within the physical requirements of the position
• Understanding of EEO and WH&S principles
• Commitment to Council's values

What you'll get in return

• 6-month contract with a strong potential for contract extension
• Increase the attractiveness of your CV by working with this Council
• Play a pivotal role in this supportive and positive working environment.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or for more information please contact Linda McGovern from Hays Facilities Management on 0288 601 693. Alternatively you can email [email protected]