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Team Leader

Randstad - Business Support
Geebung, QLD
A$80,000-$85,000 p/a + + Superannuation
Call Centre & Customer Service → Supervisors/Team Leaders
Full-time
Hybrid

Posted 8 days ago


We are looking for an energetic and proactive Team Leader to lead, train and motivate our team of Sales Agents. The successful candidate will be crucial in navigating an established team in generating new business for both residential and commercial services while upholding our high standards of customer care.

Key Responsibilities
  • Team Leadership & Development: Lead the daily operations of the sales team, providing hands-on coaching, skill development, and performance management to maximise individual and collective results.
  • Sales Strategy & Execution: Develop and implement effective sales plans and processes to drive lead generation, territory growth, and successful closing of new contracts.
  • Performance Accountability: Monitor key sales metrics, conduct regular performance reviews, and implement corrective actions and incentives to ensure team targets are met or exceeded.
  • Customer Relationship Management: Support the team in building and maintaining strong client relationships, particularly in presenting our products.
  • Operational Collaboration: Coordinate closely with Service Managers and Technical Teams to ensure smooth onboarding of new clients and sustained customer satisfaction.
  • Culture: Drive staff retention by fostering an environment where every individual is empowered to grow and achieve their full potential.
What You'll Need to Succeed
  • Leadership Experience: Proven experience managing, supervising or leading a high-performing team.
  • Results: A verifiable track record of personally meeting and coaching a team to exceed challenging targets.
  • Exceptional Communication: Outstanding ability to communicate persuasively, handle objections effectively and serve as a professional representative of the company.
  • Drive & Motivation: A self-starter with a strong work ethic who thrives on coaching others to success and building a solid team culture.
  • System prowess: Previous experience using a CRM system, Excel & Outlook
  • Roster flexibility: Ability to work a rotating roster Mon to Sat
What's in it for you?
  • Competitive Package: Receive a strong base salary plus a highly attractive commission structure, recognition programs and a company vehicle.
  • Career Trajectory: We offer excellent support and pathways for professional growth into Branch Management and senior leadership roles within a global company.
  • Positive Culture: Join a passionate, supportive and professional team environment where your contributions are highly valued.
  • Extensive initial and ongoing training and support.
  • Benefits, well being and rewards programs.
  • Employee discounts for both friends and family.

Applicants must have:

  • A valid Driver's License
  • Access to 100 points of ID for pre-employment background check
  • Permanent working rights in Australia you the leader we are looking for? APPLY now and one of our consultants will be in touch

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


About Randstad - Business Support

Eagle Farm, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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