About our company: Kelly Wealth (KW) is passionately committed to fostering financial prosperity for individuals, families, and business professionals. "In Pursuit of Excellence" isn't just our motto; it's the very essence of our operations. Our unwavering dedication to excellence extends to both our clients and our valued team members. As a prominent Financial Advice firm in Cairns, KW stands as a coveted employer within the financial advice industry.

Position Overview: Are you a detail-oriented individual with a passion for the financial services industry? We're seeking a dedicated and enthusiastic Client Service Officer (CSO) to join our team and play a pivotal role in providing top-notch client administration and support to our Senior Advisers and management. As a CSO, you will contribute to the success of our firm by ensuring seamless client experiences and efficient operations.

Essential Qualifications & Experience:

Demonstrated experience in the financial services industry, particularly in financial planning or accounting (preferred but not essential).

Proficient computer skills, including advanced experience with the MS365 suite.

Exceptional organisation, problem-solving, and communication skills.

The ideal candidate will be studying a Business or Commerce degree and seeking a long-term career in financial services.

Australian work rights are required for this position.

Key Responsibilities: As a Client Service Officer, you will:

Collect information from various third parties, including accountants, lawyers, and financial institutions.

Liaise with super funds and fund managers to gather and record accurate client account information.

Maintain the client database and portfolio records using financial planning software.

Prepare basic Records of Advice (RoA) and generate accurate reports for client reviews.

Ensure compliance with necessary authorities and documentation.

Collaborate with Advisers and staff to address client queries and provide necessary support.

Assist with administrative tasks and errands as required.

Assist with implementation of the advice provided to clients.

What we offer:

Our Employee Value Proposition (EVP) is very important to us and evolves each year. We currently offer our team the following:

2022 Cairns Chamber of Commerce Excellence Awards finalist for People Management.

Career Progression:

Be part of a high performing team, with a great reputation.

Career Pathway to become a Financial Adviser.

Flexible arrangements for study.

Salary and Remuneration Benefits:

Tailored remuneration package.

Annual salary review based on performance.

Bi-annual performance updates.

Monthly check-ins to provide regular feedback.

Superannuation co-contribution program.

Work Life Harmony:

Additional Annual Leave - Total 5 weeks per year.

Flexible TIL arrangements

Monthly RDO

Other Benefits:

Excellent coffee (real coffee), and lunchroom chats.

Daily Morning Tea.

Annual employee weekend getaway.

Free financial advice for employees and spouses.

Discounted advice for family.

How to Apply: If you're ready to take your career in financial services to the next level, we encourage you to apply by submitting your resume and a cover letter outlining your relevant experience and why you're the ideal candidate for the Client Service Officer position. Use the apply button or email your application to [email protected]

Join our team and embark on a rewarding journey in the world of wealth management!