Company Description

About Mercure Gold Coast Resort…

Mercure Gold Coast Resort is an oasis located amongst expansive gardens on the Gold Coast. Overlooking the Oasis pool and the ninth hole of the Palm Meadows Golf Course, both The Green Dining restaurant and The Cart bar welcome our guests, in addition to extensive conference facilities hosting a range of exciting events.

Job Description

We are excited for new Food & Beverage Attendants to join our fast paced and dynamic Food & Beverage department just in time for summer, with the rare opportunities for those specifically wanting roles in:

• Breakfast Waiter
• Barista
• Bartender

PART TIME AND CASUAL POSITIONS AVAILABLE.

WHAT YOU WILL BE DOING:

• Delivering warm and friendly service while working across The Green Dining, The Car bar, Conference & Events, and Oasis Pool Bar.
• Order taking while maximising sales opportunities through knowledge of product and suggestive selling,
• Work as part of a focused team, living the culture of guest passion and excellent service.

Qualifications

WHAT WE ARE LOOKING FOR:

• A specific need to be available to work across the upcoming December and January period,

• Excellent communication skills and a high standard of grooming and personal presentation,
• Previous customer service or hospitality experience with a friendly, guest focused attitude,
• Availability and flexibility to work shifts across Monday to Sunday including early mornings and late nights and Public Holidays,
• Currently hold, or able to obtain a QLD Responsible Service of Alcohol (RSA) certificate,
• Experience within a hotel or resort restaurant, bar or banqueting department(s) will be highly regarded,
• Unlimited work rights in Australia. The Resort is unable to offer Sponsorship for this position.

Additional Information

WHAT IS IN IT FOR YOU:

• Wages and penalty rates paid in line with the Hospitality Industry General Award 2020) + Superannuation,
• Employee benefits within the exclusive ALL Heartists Program with worldwide discounts on accommodation and food & beverage, plus family & friends discounts for those who mean the most to you,
• Endless opportunities to build your skills and expertise to help reach your career potential and personal goals, supported by the Accor Academy and extensive Learning Management Systems such as Learn Your Way and Typsy,
• Internal recognition events such as tenure milestones,
• Employee Assistance Program,
• Daily meals provided on shift, and free car parking

And most excitingly, this a great opportunity to be part of a dynamic and fun Resort environment with a supportive team and a proven history of developing their people. This is a fantastic opening for someone who is looking to grow within the world of Hotel and Resorts and expand their knowledge.