Motel Management Team of Two – Frankston Bay Motel

Lead, manage, and make your mark in a hands-on management role at a freshly renovated coastal property.

The Frankston Bay Motel has undergone a complete refurbishment, with stylishly renovated guest rooms and a refreshed exterior. Ideally located near Frankston Beach, our motel is set to become a sought-after stay for families, corporate travellers, and tour groups seeking comfort and convenience in a prime bayside location.

The Opportunity

We are seeking an experienced, hands-on Management Team of Two to oversee the day-to-day operations of our well-established property.

This is a live-in role, best suited to a motivated couple or partnership that takes pride in exceptional guest service, smooth operations, and a well-presented property.

Key Responsibilities

Guest Services & Reception: Manage check-ins, bookings, and enquiries with professionalism and genuine warmth

Guest Relations: Respond to reviews and feedback promptly, maintaining consistently high service standards

Revenue Management: Monitor and adjust room rates in response to local demand and events, in consultation with the owners

Administration: Oversee operational records, manage inventory, and coordinate stock orders

Housekeeping Oversight: Recruit, train, and supervise housekeeping staff. Manage linen and towel stocktaking and ordering

Property Maintenance: Complete light maintenance and ensure the presentation of rooms, gardens, and pool areas is of a high standard

Compliance & Safety: Ensure adherence to Work Health & Safety (WHS), fire, and essential service requirements

*Bonus! No food and beverage requirements and minimal laundry work

To be successful, you must have:

ABN

Proven 2 to 3 years motel management experience (or similar accommodation industry experience)

Strong interpersonal and communication skills to build rapport with a diverse range of guests and stakeholders

High level of computer proficiency, including familiarity with Property Management Systems such as GuestPoint, with working knowledge of channel management highly regarded

Experience working with online travel agencies (OTAs), including booking.com and Expedia

Ability to live onsite, work weekends and public holidays

A current National Police Check (or willingness to obtain)

Willingness to participate in an online quiz if shortlisted

Please note that, as we are not a pet-friendly motel, managers may not have pets

Please do not contact the motel directly, as motelsos.com is the recruitment agency