
Acting Care Manager
Southern Cross Care (SA, NT & VIC) Inc.
Posted 1 day ago
Be the difference. Enjoy great rewards and benefits
Salary packaging to maximise your take-home pay
- Full Time Fixed Term Contract up to 15 May 2026
- Mondays to Fridays - 08.30 to 16.36
About the role
Role Purpose
- To work with and report to the Residential Services Manager (RSM) to achieve person-centred care practices for residents.
- To work with the multidisciplinary team to provide specific care responsive to resident's assessed needs.
- Responsible for ensuring high-quality, person-centred care, supporting the RSM in staff and resource management, coordinating personal and clinical care, and maintaining quality care through risk management, quality assurance, and compliance activities.
- Ensuring all eight Aged Care accreditation requirements are met.
- Coordinating quality improvement activities and monitoring staff performance.
Key Responsibilities
- Manage, Lead & Develop High Quality Person Centred Care Services: Monitoring assessment and care planning, ensuring legislative compliance, implementing consistent policies, evaluating service outcomes, participating in meetings, ensuring safe work systems, contributing to staff training, undertaking staff appraisals, and utilising data to monitor care outcomes and minimise clinical risk.
- Person Centred Care Provision: Participating in on-call rosters, supervising staff, ensuring appropriate rostering and skill mix, approving new admissions, preparing and updating care plans, ensuring AN-ACC documentation and monitoring, facilitating medical intervention, managing medication systems, and rectifying unsafe practices.
- Professional: Undertaking practices within National Competency Standards for Registered Nurses, maintaining effective working relationships, supporting nursing research, maintaining professional knowledge and skills, participating in performance evaluations and professional development programs.
- Manager WHS Obligations: Ensuring staff work safely, use provided equipment, obey WHS instructions, and comply with SCC WHS policies and procedures.
- Safe Work Environment (WHS): Personally working safely, reporting for duty unimpaired, using WHS equipment, complying with WHS policies, and identifying and reporting hazards.
For further details regarding the scope of the role, please refer to the position description.
About you
We are looking for people who will be the difference in the lives of our residents and clients.
The successful candidate will have the following:
- Essential Qualifications: Bachelor of Nursing or equivalent, current AHPRA registration as a Registered Nurse, current First Aid & CPR Certificate.
- Essential Experience: Previous Clinical Nurse role, experience in providing excellence, demonstrated leadership through change and in fostering a 'we care' culture.
- Essential Skills: Proficient clinical assessment skills in Aged Care, competence in auditing and quality assurance, sound interpersonal skills, customer service focus, ability to build relationships, competence in educating others, problem-solving and decision-making skills, computer proficiency, professional composure, clinical management and staff management skills, adaptable communication, initiative, ability to work with minimal supervision, and confidentiality.
- Essential Knowledge: Knowledge of Aged Care Standards and AN-ACC documentation.
- Essential Personal Attributes: Ability to fit work culture, commitment to SCC's values and "Better for life" model, ability to build positive relationships with residents, commitment to teamwork, integrity, calmness, personal resilience, commitment to person-centred customer service, commitment to best work ability, and a problem-solving approach to risk management.
- Desirable Requirements: Minimum 5 years post-registration experience, knowledge of clinical documentation and continuous improvement in residential aged care, and AN-ACC experience.
About us
Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.
When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.
Apply Online: careers.southerncrosscare.com.au/jobs/search
Applications close: 10 November 2025 at 4pm
About Southern Cross Care (SA, NT & VIC) Inc.
Established as a not-for-profit in 1968, Southern Cross Care (SA, NT & VIC) Inc has been providing quality aged care and retirement living services to members of our community for more than 55 years.
At Southern Cross Care, we offer a wide range of high-quality services including Health & Wellness, Home Care, Retirement Living and Residential Care. We are guided by our Better for life vision and our values of Courage, Service and Compassion.
When you work for Southern Cross Care, we value you, care for your wellbeing and develop your skills to help build your career. We reward creativity and provide stability and flexibility. When you work for us, you work better for life.
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