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AOD Counsellor Case Manager

Lives Lived Well
Cloncurry, QLD
A$88,109-$105,346 p/a
Healthcare & Medical → Psychology, Counselling & Social Work
Full-time
On-site

Posted 2 days ago


Lives Lived Well is a well-established not for profit organisation that treats and supports people whose lives are affected by alcohol and other drugs as well as people with mental health and gambling concerns. We’re growing fast and building a reputation as a trusted, innovative provider, focused on clinical excellence… and we’d love you to be part of it.

As an AOD Counsellor Case Manager based in Cloncurry, you will engage and support a cohort of clients 12 years and above in managing, counselling, and treating AOD dependency and related issues.

This is an ongoing full-time role. The gross salary for this role ranges between $88,109 to $105,346 depending on knowledge and experience, plus superannuation and salary packaging.

In addition, we offer relocation assistance of up to $7,000 for you and your family, or a $200 weekly housing allowance for 12 months.

The Local Area

Living in Cloncurry, you’ll never be too far away with flights to and from Townsville, Brisbane and Mount Isa 5-days a week. You’ll be a part of a close-knit community, offering a relaxed and easy-going lifestyle. There’s plenty of opportunity to socialise and meet people with unique events spread across the year, as well as the regular local activities such as social sports and the gym.

If you need a break from the traffic and fast-paced city lifestyle, Cloncurry could be the ideal change for you! If you’re not quite sure about leaving the creature comforts the city has to offer, don’t stress, Mount Isa is only a 1.5 hour drive up the road. This role provides a unique opportunity to explore and experience many parts of Outback QLD.

Your opportunity
Your responsibilities include providing non-judgmental, client-centred support, conducting assessments, and offering a wide range of clinical and psycho-social interventions. You will work with clients to develop personalised recovery plans collaboratively.

Your daily tasks will involve a mix of face-to-face appointments, telehealth, stakeholder engagement, events, and online meetings (via Microsoft Teams) with staff for case conferences and supervision. Engaging with our Aboriginal and Torres Strait Islander clients will be a central part of your role.

About once a month, you will engage in outreach work that involves overnight travel to support clients at different locations. This position does work with complex client presentations. The sole focus of support is AOD, but case management requires supporting clients who come with complex issues of mental health, domestic and family violence, homelessness, financial concerns, but this is not limited to the clientele.

What you’ll bring

To excel in this varied role, you will be self-motivated, dedicated, and comfortable working with minimal supervision. You will embrace the opportunity to make this role your own.

  • Minimum of a Bachelor level qualification in social work, psychology, human services, occupational therapy, or other health related disciplines – we welcome new graduates to apply!
  • Excellent relationship and rapport building – this role includes networking with local providers and attending meetings and events
  • Strong verbal and written communication skills; self-managing and able to prioritise your own workload
  • A proactive team player - but as there is some overnight outreach involved - you will also be comfortable with autonomy and spending time on your own
  • An understanding of evidence-based clinical frameworks and a willingness to learn more about AOD.
  • Be comfortable and competent using a variety of systems including teams, the Microsoft suite of programs and our client record management system.
  • A sound understanding of the professional, ethical, and legislative frameworks, including understanding and setting boundaries.

Demonstrated understanding of the Alcohol and other Drugs (AOD) and Mental Health Sector and local area knowledge would be beneficial. You will also hold a current Australian Drivers Licence and Working with Children Check (Blue Card), or be eligible to obtain.

Why Join Us?

We love continual improvement and support our people with plenty of learning and development. With a strong focus on evidence-based practice and clinical excellence, you’ll be challenged to extend your knowledge – and as we keep growing you’ll find more and more opportunities to advance your career. We also offer a range of benefits, including:

  • An extra five paid leave days per year to support your wellbeing and work-life balance.
  • Salary packaging to increase your take-home pay plus a meal and entertainment card.
  • Regular clinical supervision, case conferencing and debriefings.
  • Regular one-to-one and team meetings to promote inclusion and support within the team.
  • Company car to undertake outreach activities.

For more information or to request a copy of the position description, please contact Karla Smith on [email protected]

Applications close on Friday, 21 November 2025, however, we may be conducting interviews throughout the process.


Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Nations People.

#LLW


About Lives Lived Well

Bundaberg, QLD, Australia
Community Services & Development
501-1000 employees

We are a not-for-profit healthcare provider that offers evidence-based services across Queensland, New South Wales, and South Australia. We specialise in supporting people with concerns related to alcohol and other drugs (AOD), mental health, transitioning from corrective services, veterans' wellbeing, and gambling.

We bring experience, empathy, and a judgement-free approach to every person’s journey, recognising that life is complex. We work alongside clients to unlock their capacity for positive change by providing person-centred support using verified, contemporary clinical approaches.

Our passion lies in supporting people, and we’ve been doing just that for over forty years.

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