Company description:

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. For more information about the Department of Education, please visit http://www.dec.nsw.gov.au/

Job description:

At the NSW Department of Education, we educate and inspire lifelong learners - from early childhood, through schooling to vocational education and training.

• Ongoing Full-Time
• Location: Located in Parramatta with flexible working arrangements available
• Salary ranges from $149,739 to $173,174 p.a. plus superannuation and annual leave loading

About the role

We're looking for a change manager who can drive strategic initiatives and end to end delivery with a human-centered focus. This role will involve managing changes related to people, technology, and processes.

The Change Manager is responsible for developing and implementing a change plan, strategy, and associated activities within service redesign projects. The role includes providing expert change advice, guidance, and support to stakeholders to ensure high-quality change outcomes for the project. In addition, the Change Manager will directly supervise a team of Change Analysts, providing leadership, coaching, and professional development to build capability and ensure consistent delivery of change practices across the team.

For further information please click here to view the role description

About you

As a Change Manager, you'll have proven end-to-end change management expertise and solid understanding of change management frameworks, with demonstrated experience leading organisational change from strategy through to implementation. You'll not only design high-level change approach but also take a hands-on approach at operational level.

You will also bring:

• Strong experience in managing change initiatives such as delivering change planning, detailed change and business impact assessments, assessing a range of change intervention options and monitoring the progress of change programs to deliver customer outcomes.

• Exceptional communication, facilitation, and stakeholder engagement skills, and drive commitment across multiple programs

• Strong understanding of current issues and trends in Education, including an understanding of the principles that inform quality service delivery and operational consistency

• Ability to work collaboratively within multi-disciplinary teams and influence without authority

• Experience working within Government Agencies and navigating governance is desirable

Key Knowledge and Experience

• Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Tertiary qualifications in business, project management with a focus on change management and/or equivalent experience in change management
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive salary, salary sacrificing, employer's contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as well as providing answers to the 2 pre-screening questions below:

1. Briefly describe a project where you led a change involving a multidisciplinary team. How did you coordinate different perspectives, and what was the result? (Max 400)

2. Describe a situation where you needed to engage with educators, school leaders, or other stakeholders who were hesitant about a new initiative. How did you build understanding and buy-in, and what was the result? (Max 400)

Please refer to the Applicant's Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now'.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non-child-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date: Thursday 6th November 2025 at 11:59pm.

For role enquiries please contact Margaret Lioutas on 0436 838 912 or [email protected] and for recruitment process enquiries please contact Jenny Nguyen at [email protected]

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ([email protected]) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.