Check out our video: https://youtu.be/kcYE6C71qfU

Step into a dynamic operational role supporting the growth and success of franchise offices throughout Victoria, Tasmania, and southern New South Wales. Spire Recruitment is seeking a proactive Franchise Operations Associate to champion onboarding, compliance, and operational excellence across a network of market-leading real estate offices. If you thrive on building relationships, elevating standards, and acting as the bridge between technology, training, and field teams—this hands-on position could be your next move.

What you'll do:

• Lead the operational onboarding of new franchise offices, delivering seamless transitions and ensuring full adoption of best-practice systems and compliance.​
• Build strong relationships with principals, office managers, and administration teams as the go-to support for operational matters.​
• Manage quarterly office visits, deliver on-site training, and facilitate ongoing process improvements.​
• Act as a subject matter expert on CRM systems and operational tech, delivering training, resources, and user support.​
• Maintain detailed records, analyse operational health, and prepare summary reports and recommendations.​
• Play a key role in state-based training events and feedback loops with leadership and corporate teams.​

Who we’re looking for:

• Sound knowledge of operational and administrative processes in franchise or multi-site environments.​
• Proficiency with Microsoft Office suite and CRM platforms (e.g., Salesforce); confident adopting and training new tech tools.​
• Demonstrated experience in providing training, operational support, and stakeholder management across multiple offices.​
• Excellent relationship-building, communication, and presentation skills—with the drive to uplift operational standards.​
• Detail-focused, highly organised, and committed to driving continuous improvement.​
• Ability and willingness to travel regularly across VIC, TAS, and southern NSW.​

What’s on offer:

• Opportunity to play a hands-on role in a high-growth franchise network.​
• Collaborate closely with cross-functional teams in marketing, technology, and training.​
• Make a direct impact on the success and operational excellence of real estate offices.​
• Join a values-driven, supportive, and progressive culture.​
• Competitive base salary plus travel and team incentives.​

If you are passionate about delivering outstanding results and empowering others to achieve operational excellence, apply with your resume today.

Salary $110,000 + Super + bonus and travel reimbursement

If you like what you’ve read, and are ticking most of the boxes above, we would love to talk with you! Click the apply now button to send your details through or call Sara on 0406 440 709 or Alysia on 0433 415 525 for a confidential conversation today!

www.spirerecruitment.au

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