Pool Envy is a locally owned, award-winning pool company based in Ethelton. We’re passionate about helping our customers maintain clean, clear, and healthy pool and spa water. Through friendly service, expert advice, and product education, we make it easy for families to enjoy their pools with confidence all year round. As we head into the busy season, we’re looking for a friendly and reliable Retail Sales Assistant to join our team.

The Role
This is a casual position with some Saturdays required. You’ll be the first point of contact for our customers, helping them with everything from water testing and product advice to keeping the store running smoothly.

Key Responsibilities

Provide excellent customer service and product advice in-store

Carry out pool water testing and recommend appropriate solutions

Process sales transactions accurately and efficiently

Maintain a clean, organised and welcoming store environment

Assist with stock management, displays, and merchandising

Answer phone calls and direct enquiries as required

What We’re Looking For

Retail or customer service experience (previous pool shop experience preferred but not essential)

Friendly, approachable, and eager to help customers

Comfortable learning about pool products (full training provided)

Reliable and able to work both independently and in a team

Availability to work weekends & School holidays during peak season

Must be able to lift up to 20kg

Great personal presentation

What We Offer

Casual hours with potential for extra shifts in summer

Full training and support from an experienced team

A fun, friendly workplace in a locally owned business

Staff discounts on pool and spa products

Duties & tasks:

Retail sales of pool and spa chemicals, parts and accessories

Cash handling

Analysis of water samples

Answering questions on our range of products & services

Maintain stock levels

Ensuring that exceptional store presentation is maintained with merchandising & cleanliness

How to Apply
If you enjoy customer service and want to join a supportive local team, apply via Seek with your resume and a short cover letter telling us a bit about yourself.