• Full-time, ongoing role
• Hybrid role, based at TAFE SA Regency Campus
• ASO8 salary range $121,107 - $125,679 p.a. + Super

About TAFE SA
Awarded the Training Provider of the Year at the 2021,2022 and 2024 SA Training Awards, TAFE SA ensures all South Australian students have access to quality education and skills training across a number of regional and metropolitan locations.

By working with TAFE SA, you’ll have the opportunity to advance your career in a diverse and inclusive organisation, while helping to deliver job-ready skills and meaningful outcomes for students across our state.

About the role
TAFE SA is looking for a Senior CRM Developer to lead enhancements to our Dynamics 365 Customer Relationship Management (CRM) system. In this role, you'll be the technical expert for Dynamics 365 CRM projects from planning through to implementation, ensuring solutions align with TAFE SA's goals. You'll provide expert support to enhance system reliability and work closely with stakeholders to drive improvements that elevate user experience. This is a unique opportunity to shape the future of CRM within TAFE SA's ICT Services Division.

Key Selection Criteria:

• Extensive experience in Dynamics 365 CRM systems analysis and development, with proven expertise in ICT applications and solution implementation.
• Proficiency in Microsoft Dynamics 365 CRM, including front-end customizations (JS/HTML/CSS/XML) and .NET C# plugins, along with familiarity with tools such as Dynamics 365 SOK, XrmToolbox, Visual Studio, and Git.
• Demonstrated experience in providing technical support, facilitating stakeholder engagement, and delivering strategic recommendations.
• In-depth understanding of CRM development methodologies, SDLC, and contemporary testing practices.
• Strong interpersonal and communication skills, with an ability to present technical information effectively to diverse audiences.
• Proven adaptability to new technologies, problem-solving through analysis and innovation, and capability to handle complex ICT issues.
• Ability to work independently or in a team, with a high degree of autonomy in managing competing demands and delivering quality outcomes.
• Relevant tertiary qualifications and/or industry certifications in information technology is highly desirable.

For more information about the position, please refer to the Role Description.

Special Conditions
The successful applicant is required to demonstrate having a valid DHS Working With Children Check (WWCC) prior to being employed. Applicants who do not hold a WWCC will need to apply at Department of Human Services (DHS).

• This role’s location is currently site specific, which may change due to business needs
• Out of hours work may be required
• Some intra/interstate travel and overnight absences may be required
• Incumbent will be required to participate in the department’s Performance Development Program
• Eligibility to work in Australia

Please refer to the Role Description for all Special Conditions.

Application Instructions
All applications must be submitted online.
For further information on how to apply for this position, please refer to the attached application guidelines and Role Descriptor.

Applicants will be required to undergo the appropriate and relevant Employment Screening Assessments required for this role, including a Working with Children Check.

Inclusion and Flexibility Statement
At TAFE SA, we ensure our workplaces are safe, inclusive, supportive and respectful. We do not accept discrimination, harassment, or violence of any kind. As an Equal Opportunity employer, we strongly encourage applications from First Nations people, people from culturally and linguistically diverse (CALD) backgrounds, LGBTIQA+ and people living with disability.

TAFE SA offers a range of work options to attract and retain great staff, including part-time. We support employees to manage their work-life balance at all stages of their lives. Applicants are encouraged to discuss the flexible working arrangements for this role.

Enquiries
Rob Lewis
Team Lead, Applications Development
E: [email protected]