We are looking to engage the services of an experienced manager to drive the day-to-day operations of a large Motel composed of 60 accommodation rooms of various configurations. The property is currently undergoing refurbishment, and we are seeking someone with demonstrated experience in conferencing and functions management. This role is ideally suited to an individual with strong business acumen seeking an enjoyable and challenging work environment in a growing regional Australian town.

The successful candidate must have a minimum of 3-5 years management experience to effectively oversee the day-to-day operations of this large accommodation facility.

The successful applicant will be required to:

Manage all areas of guest and customer relations, including enquiries, guest experience, checking-in/out, group bookings, conference bookings, and functions coordination;

Provide first line management of property reservations through Phone, Web, Email, Walk-in and online channels;

Conduct first line financial management of property accounting;

Compile weekly and monthly property reports;

Participate in weekly management team conference calls;

Manage all property staff, including:

talent acquisition, train, supervise, counsel and discipline staff as required; and

Control staff hours to ensure that no unnecessary expenses are incurred;

Stay engaged across all property facilities to maintain high standards of property and room functionality/cleanliness through a formal quality assurance process;

Oversee the sustainment and maintenance of property upgrades during and post-refurbishment;

Ensure the Motel Property (Accommodation areas and amenities including Pool) is run in accordance with company policies;

Ensure stock levels are maintained to sustain all business as usual activities;

Ensure compliance with all legal and regulatory requirements; and

Escalate issues to our management team as necessary.

In addition, you will need to maintain high levels of energy and present with a customer focused demeanor in sometimes challenging situations. You will need to take pride in your service delivery and the standard of quality provided by the property. You will be able to build and maintain enduring relationships with your staff, guests and customers.

You will be required to work autonomously, with full support from a dynamic company committed to the successful growth of our business model.

The successful candidate will be offered a competitive salary package, including incentives and if required, onsite accommodation with all utilities included.

This role is available for an immediate start, and if you believe you are suited, we are looking forward to receiving your CV and cover letter. Due to the large volume of applications we are likely to receive, only shortlisted candidates will be contacted to arrange an interview.