Job Description

• Work from home role - 20hrs per week, shifts available Mon-Fri, between 9am and 5pm
• Paid, in-person training in the Brisbane CBD from the 10th of November (1 week)
• $28.30 per hour + Super + Commissions + Employee Discounts

About the Company

Accor is the largest Hotel Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle, across 40+ brands, including the Novotel, Sofitel, Ibis, Mercure, Mantra, Pullman & Raffles.

Our Business

Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in Asia Pacific, supporting a paid membership base of over 460,000 smart travelers and lifestyle enthusiasts. Members enjoy 2 free nights each year, 30% off dining at Accor hotels, 15% off their stays globally across 4,600 hotels, automatic ALL Gold status and much more.

We are super excited to of recently launched our brand new product, Explorer, with elevated benefits. This is biggest change to the Accor Plus business in over 30 years, making it the most exciting time to join us.

About the Role - Loyalty Sales Consultant

In this role, you will be calling previous guests of an Accor Hotel from the comfort of your own home, inviting them to join our award winning, paid Loyalty Membership Program. More specifically, you will:

Make outbound calls to customers who have stayed at an Accor hotel

Use Accor Plus sales methodology to discover needs & close sale

About You

You enjoy speaking with people and have the confidence to build rapport quickly. You can stay motivated by achieving sales targets and take pride in delivering unforgettable experiences to our loyal members

Strong communication skills with the ability to adapt to different customers

Active listening and a genuine interest in understanding customer needs

Excited about working in a sales environment, with uncapped commissions

Able to start paid training, in our Brisbane CBD office, on Monday the 10th of Novmnber, from 9am to 4.30pm for 1 week, and then work from home, 20 hours a week (Mon-Fri)

Suitable working from home environment, including strong wifi, desk & adjustable chair (headset & laptop provided by us)

Why Us?

Enjoy full support with our paid in-house training program, plus ongoing training and coaching from our supportive managers. Other benefits include

Fully remote role (post training), with set rosters during business hours, no weekends or late nights

Weekly pay, including your uncapped commission!

Staff rates at Accor hotels worldwide, and the opportunity to earn your own Accor Plus membership

Our commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.