Client File Manager – Migration Services

📍 Cairns, QLD | 🕓 Full-time, Onsite

About Immigration Gurus
Immigration Gurus is a leading migration agency based in Cairns, proudly helping people from around the world make Australia home. With over 15 years of experience, we’re known for our professionalism, integrity, and personal approach to every case. Our supportive team works closely to deliver accurate, compliant, and compassionate migration assistance to our clients.

About the Role
We are seeking an organised and motivated Client File Manager to join our team. In this role, you’ll take ownership of client files from start to finish — ensuring documentation is complete, deadlines are met, and communication remains clear and professional throughout the visa process. You’ll work closely with our Registered Migration Agents to prepare and manage visa applications with care and precision.

Key Responsibilities

Manage client files through all stages of the visa process

Liaise with clients to collect documentation and information

Prepare, review, and organise application materials for lodgement

Maintain accurate and compliant records and case notes

Communicate with government departments and third parties as required

Support the migration team to ensure smooth, timely, and compliant operations

Skills & Experience

Strong administrative and organisational skills

Excellent written and verbal communication

High attention to detail and accuracy

Ability to manage multiple cases and deadlines

Experience in migration, legal, or professional services administration required

Proactive, professional, and client-focused approach

Why Join Immigration Gurus?

Be part of a well-respected, friendly, and professional team

Meaningful work helping clients achieve life-changing goals

Training and support to grow your skills in the migration field

Career progression opportunities available

Modern Cairns office and supportive team environment