Redress Case Manager

Full time - 5 days per week, contract end on 30 June 2026

Goldfields

ver the last 70 years Relationships Australia WA has been providing relationship support services for individual, couples, families and communities. We are a team of professional and highly motivated staff who are committed to enhancing the lives of communities, families and individuals and supporting positive and respectful relationships.

About the role

The position involves providing case management and counselling support for people considering applying to the National Redress Scheme. The Redress Support Service provides support to individuals who have experienced Institutional Child Sexual Abuse and who are considering making an application for redress. The role is responsible to provide trauma informed support to people throughout the application process including supporting clients during disclosure, assisting clients to prepare their applications, supporting people to access other services, communicating with the National Redress Scheme on behalf of clients and providing counselling support as required.

Skills, experience, and qualifications

· A tertiary qualification in social work or psychology or a related field is required.

· Counselling and case management experience along with knowledge of working with people who have experienced trauma is essential.

· Knowledge of institutional abuse and childhood sexual abuse and an understanding of working with First Nations people and of culturally sensitive practice is highly favourable.

· Current Western Australian driver’s license, WA Police Force Police Clearance (to provide upon request) and Working with Children Check are essential.

· The successful candidate will have a desire to support people who have experienced disadvantage and understand social justice.

Why Join Us:

· Unique opportunity for professional growth and experience

· Competitive salary $ 88 000 - $ 98 000 per annum pro-rata plus superannuation

· Non-for-profit organisation salary packaging – up to $18,550

· Additional annual leave at year-end - up to three days

· Staff Reward program to provide savings on your everyday expenses

· We are a values-driven organisation that aims for Authenticity, Inclusion, Compassion and Excellence.

· We value diversity across cultures, genders, sexuality and neurotypes. All interested, skilled and qualified applicants are encouraged to apply

A copy of the position description is available upon request, from [email protected] .

Application instructions:

Applications must include a cover letter outlining suitability for the role and a current resume citing professional referees and to be submitted via SEEK.

Applications close 10 November 2025.

Relationships Australia WA is committed to being a 'Child-Safe' organisation and expects all staff agree to our Children and Young People Safety and Wellbeing Policy and Child Safe Code of Conduct. Appropriate rigorous reference and background checking will be undertaken, including a Working with Children Check (where applicable), police record and identity check. We are committed to the safety and empowerment of all children, including those with a disability and from Aboriginal or Torres Strait Islander and culturally and/or linguistically diverse backgrounds.