Are you organised, friendly, and love being the go-to person who keeps things running smoothly?
Join FCF Fire & Electrical – Wide Bay, a locally operated team that’s part of one of Australia’s most trusted names in fire, electrical, and safety compliance.

We’re expanding and looking for an Office Coordinator who thrives in a busy, supportive environment — someone who takes pride in helping customers, supporting technicians, and keeping the day-to-day operations running seamlessly.

What You’ll Be Doing

Be the first point of contact answer calls and manage emails with professionalism and care.

Schedule jobs and support our team of field technicians.

Deliver outstanding customer service via phone, email, and in-person.

Completing quoting, invoicing, and general admin tasks.

Support key client accounts and help keep our operations on track.

Assist with business reporting and performance tracking.

What You’ll Bring

A professional phone manner and positive attitude.

Confidence with Microsoft Office and digital systems.

Excellent communication and customer service skills.

Great time management you’re organised and efficient.

Ability to work both independently and as part of a team.

A proactive, can-do mindset — you like solving problems and keeping things moving.

Bonus Points For

Experience in fire, electrical, or safety compliance industries.

Prior experience in job scheduling, estimating, or quoting.

Familiarity with customer account management.

Why You’ll Love Working at FCF

Be part of a local, close-knit team with great community values.

Enjoy a 3:00pm early finish one day each week — because work-life balance matters.

Earn a $500 monthly KPI bonus when performance targets are met.

Support an essential services industry that helps keep people safe.

Work for a company that values growth, teamwork, and doing things right.

How to Apply

If you’re an organised, motivated person who enjoys variety and teamwork, we’d love to hear from you!
Apply now and join a friendly local team making a real difference across the Wide Bay region.