Do you want to build your career within the insurance industry with a leading global insurance brokerage? No previous experience required!

MAYDAY Recruitment are excited to partner with a global Insurance brokerage who prides themselves in providing exceptional service to their clients!

We are on the lookout for dynamic and energetic Client Service Officers/Customer Service Officers to provide exceptional service to clients, with opportunity to progress within the insurance industry!

This exciting role will give you the opportunity to make a difference every day by providing vital administrative sales support to both internal and external customers, while ensuring that exceptional service standards are consistently met.

If you're someone who thrives in a fast-paced environment and loves working with people, this is the role for you!

Why it’s attractive:

In-depth training and career progression within a global insurance brokerage

Supportive, professional, fast-paced environment

• Key administrative and client-facing role
• $70,000 package (Approx. $62,000 + 12% super)

Responsibilities:

Provide admin support to brokers and clients

Manage client renewals, invoices, and policy documentation

Handle inbound/outbound calls

Ensure compliance with industry standards

Contribute to process improvement

Ideal Candidate:

Strong admin and customer service skills (retail, hospitality, general service experience accepted)

Excellent communication and relationship management

High attention to detail and organizational skills

Ability to multitask in a fast-paced environment

Tier 1 Insurance Broking qualification is a plus, not required

Full permanent working rights

If this sounds like the ideal role for you, apply today!