SMB Solutions Engineer
Procore Technologies
Posted 4 days ago
Procore is looking for a Solutions Engineer, to serve as a technical subject matter expert and champion the Procore platform through the evaluation and partnership process. You’ll partner with our Account Executive teams helping to articulate Procore’s overall value proposition.
As a Solutions Engineer, you’ll act as a trusted technical advisor to our prospects and clients, evaluating their existing business processes and systems to identify issues, gaps, and opportunities for improvement. You’ll work closely with stakeholders to understand their needs and design functional solutions using the Procore platform.
Successful candidates have experience owning pre-implementation technical support for prospects and partners from initial contact through product demonstration to close, and have held project management or roles within the construction industry including: Project Manager, Project Engineer, IT Solutions Manager, etc.
This role will report into our Manager, Solutions Engineering, and will be based in our Sydney office, Australia. We’re looking for someone to join us immediately.
What you’ll do:
Own pre-sales technical support of prospects and partners from initial contact through product demonstration and close
Evaluate current business processes and systems used by clients to identify inefficiencies, issues, or gaps in functionality to be solved by the Procore platform
Engage with clients and internal teams to gather, clarify, and prioritise system requirements in line with business objectives.
Design and configure functional solutions using Procore tools and integrations to address identified needs.
Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform
Prepare clear documentation, including requirements, configuration details, and process maps, for use by delivery teams.
Work closely with product teams and implementation teams to verify that delivered solutions meet agreed functional and business requirements and identify areas for growth.
Help diagnose and resolve issues during implementation, providing technical guidance to ensure successful solution adoption.
Recommend enhancements, extensions, or integrations to improve long-term system performance and business outcomes.
Who you are:
Bachelor’s degree in Civil Engineering
2+ years on site construction experience
Previous experience working with Procore on site
Proven sales engineering experience and/or experience in a sales quota carrying role
Proven track record of analysing existing business processes and systems to identify issues, errors and areas for improvement
Ability to leverage strong technical aptitude to master Procore’s product offerings, business model, services, and emerging technologies
Proven ability to work cross-functionally and collaboratively with multiple stakeholders on time-sensitive projects
Outstanding presentation and communication skills both in-person and through virtual meetings, direct message, email, etc.
Experience working with Salesforce, Gong, Procore, Google suite, and Adobe Acrobat
Proven track record working across global time zones
About Procore Technologies
At Procore Technologies, we’re collectively building toward what’s next. Our cloud-based construction management software streamlines the entire lifecycle of a construction project, connecting field and office teams, centralizing data to mitigate risks, providing real-time financials, and more to help clients efficiently build everything from skyscrapers to hospitals to airports.
Since 2002, we’ve grown into a global company. Coming together from across diverse backgrounds to be our best, we embrace a culture of ownership and excellence that gives our teams the tools to grow and thrive as they shape their careers–and the Procore of tomorrow.
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