
Customer Service Representative - Welding & Industrial Supplies
Labour Solutions Australia
Posted 6 days ago
Are you a sales professional with a passion for technical products and a talent for building strong client relationships? We're working with a highly respected national organisation in the industrial sector, and they're on the lookout for a driven individual to join their team.
Our client specialises in the supply of welding equipment, consumables, gas, service, and hire solutions, and they're backed by one of the world's most recognised names in gases, engineering, and healthcare. With a strong national presence and a reputation for excellence, this is a fantastic opportunity to join a business that's making a real impact across Australia.
About the Role
This is a client-facing sales role focused on delivering technical support and outstanding customer service. You'll be the go-to person for product advice, order management, and customer solutions, working alongside a supportive team to ensure smooth day-to-day operations.
This role suits someone who thrives in a fast-paced, hands-on environment, has a commitment to safety, and is motivated to help customers succeed.
Key Responsibilities
- Maintain a strong safety culture, ensuring the well-being of customers, team members, and visitors
- Provide technical advice and support across welding, gas, and industrial products
- Effectively manage and resolve customer enquiries and complaints
- Foster strong relationships with internal departments and external partners
- Identify local market opportunities to support business growth
- Ensure accurate and timely processing of orders via SAP
- Maintain efficient warehouse and inventory practices
- Support broader branch performance objectives
What We're Looking For
- Proven experience in retail or technical sales
- Strong interpersonal and communication skills
- A genuine focus on customer service and solutions-based selling
- Experience with SAP or similar ERP systems (desirable)
- Knowledge of welding, fabrication, or industrial trades (advantageous)
- Proactive, team-oriented attitude with a safety-first mindset
Why You'll Want This Role
Our client offers more than just a job - they provide a career path backed by a global brand and meaningful work that makes a difference. In return for your skills and commitment, you'll enjoy:
- Career development opportunities, including training and potential international pathways
- A strong focus on work/life balance, with flexible work options available
- Generous parental leave, enhanced superannuation, and employee recognition programs
- An inclusive, supportive workplace culture
- Opportunities to get involved in community initiatives and charitable programs
This employer is also proudly WORK180 Endorsed, showing a real commitment to supporting diversity and inclusion in the workplace.
Ready to Apply?
If this sounds like the opportunity you've been looking for, we'd love to hear from you.
About Labour Solutions Australia
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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