Company Description

Vibrant Insights is an independent market research, insights, and strategy agency based in Melbourne, Australia.

We work with both commercial enterprises and not-for-profits, operating at the intersection of profitability and positive change. We love the pace and learning that comes from working with some of Australia’s biggest brands; at the same time this work builds our ‘peace chest’ to both donate to charities, and do work with not-for-profits at discounted rates.

Our work spans a mix of client industries (from consumer goods to funerals, digital service providers to not-for-profits, local governments to QSR), methods (online, telephone) and techniques/approaches (brand health, communications, idea development, segmentations, pricing work, concept screening).

Community is at the heart of all we do – this starts from taking care of our people (work-life balance, training and development), to how we work (minimising our environmental footprint), the work we do (no tobacco, no gambling), to how we give back (10% of profits to charitys).

Role Description

This is a full-time remote role for a Consultant or Senior Consultant (someone with 3-6 years quantitative market research experience). Some flexibility around this is possible (i.e. if you’re a Consultant looking to branch up, or an Associate Director, or someone looking for a reduced FTE).

You’ll be responsible for leading and managing market research projects from start to finish. This includes conducting quantitative research, analysing data, generating insights, and presenting findings to clients. You will also be responsible for helping build and maintaining client relationships, alongside engaging with our qualitative partners and panel providers. You’ll also have the chance to help contribute to developing proposals and engaging in business development.

While we’ve been around since 2022, we are still in start-up mode – we build as we go. Some comfort with ambiguity and the rhythms of start-up is needed.

While the role is remote / work-from-home, we are seeking candidates in Melbourne. Travel to clients for meetings and presentations is expected, alongside occasional whiteboard sessions at coworking spaces or cafes. Some interstate travel will take place from time to time.

What we need from you

Strong understanding of market research methodologies and techniques

Experience in leading and managing market research projects

Expertise in quantitative research methods

Familiarity and comfort in understanding qualitative methods, working with qual partners

Proficiency in data analysis and insight generation

High level of expertise in using Office/365 suite (Word, Excel, PowerPoint)

Highly proficient with Q Research Software

Excellent presentation and communication skills

Ability to work independently and remotely

Client relationship management experience

Ability to multitask and work on multiple projects, all at various stages

Comfort in working directly with end-clients

Experience in the commercial or not-for-profit sectors

Bachelor’s degree in a relevant field (e.g., market research, business, psychology)