About Us

Utopia Care is a leading NDIS provider committed to delivering exceptional, person-centred support that empowers individuals to live fulfilling lives. Guided by our values of Integrity, Collaboration, Empathy, and Empowerment, we ensure every decision and interaction places people first. Our culture is supportive, inclusive, and purpose-driven — a place where both participants and staff feel valued and respected.

Why Join Us

• Free onsite parking
• Novated lease options
• Flexible working arrangements
• Access to onsite physio
• Employee Assistance Program (EAP) counselling services
• Collaborative and friendly team environment

About the Role

We’re looking for a Client Services Coordinator to join our team in Glenelg East on a 12-month maternity contract. This is a key position supporting individuals living with disability by coordinating services that reflect their goals, preferences, and needs.

In this role, you’ll ensure participants receive the support they’ve agreed upon, working closely with families, support workers, and external providers to make sure everything runs smoothly. You’ll also manage low-level incidents, respond to feedback, and help maintain compliance with internal and legislative requirements.

Your day-to-day work will involve:
• Coordinating and managing services using a person-centred approach
• Overseeing participant supports and outcomes through case management
• Building strong relationships with participants, families, and external partners
• Identifying and resolving service delivery issues early
• Maintaining accurate records and preparing clear reports

What We’re Looking For

We’d love to hear from someone who brings both professional expertise and a genuine passion for supporting others. The ideal candidate will have:
• Case management experience in disability or community services (essential)
• Strong knowledge of the NDIS and sector requirements
• Relevant qualifications in disability, community services, healthcare, or aged care (or equivalent experience)
• Excellent communication, problem-solving, and decision-making skills
• Confidence using technology and service coordination platforms

Mandatory Requirements

• NDIS Worker Screening Check
• Current Driver’s Licence (minimum P2)
• First Aid Certificate and CPR
• Full working rights in Australia

What You’ll Gain

This is an opportunity to be part of a values-driven organisation with a reputation for quality and innovation. You’ll contribute directly to improving lives while developing your own professional skills in a supportive, forward-thinking environment.

How to Apply

If you’re passionate about making a difference and want to work in a collaborative setting that values integrity, empathy, and empowerment, we’d love to hear from you. Please send through your resume and a brief cover letter outlining your experience and what motivates you to join Utopia Care.