Transmission Core Technical Specialist - DWDM

Location: Sydney (100% on-site)
Work Pattern: Rotating shift roster (morning, afternoon, night)
Start: Immediate or As soon as possible
Salary: $120k-150k base

About the Role

We're looking for a Transmission Core Technical Specialist to join a high-performing Tier 2 Network Operations team, ensuring the optimal performance, reliability, and availability of our transport network.

This is a hands-on role with a critical focus on incident, problem, and change management, supporting network operations and service assurance while collaborating closely with vendors, managed service providers, and internal engineering teams.

What you'll do:

• Rapidly resolve complex network faults and manage critical incident escalations to minimise customer impact.
• Lead Problem Management activities, including root cause analysis and corrective action implementation with suppliers and vendors.
• Improve network reliability, reduce fault rates, and protect revenue by driving service improvements.
• Advise on network expansions, upgrades, and new technologies, ensuring designs meet operational and service quality standards.
• Act as a Subject Matter Expert in Change Advisory Board (CAB) reviews and guide business partners on network architecture.
• Analyse performance data, support automation initiatives, and improveimprove network monitoring tools.
• Manage technical training, security certifications, and contribute to continuous improvement initiatives.

What we're looking for:

• Professional qualifications in Engineering, Telecommunications, or a related Science field.
• Extensive hands-on experience with multi-vendor Long-Haul and Metro DWDM networks (e.g., Nokia, Infinera, Huawei).
• Strong understanding of DWDM technologies including ROADM, TOADM, and Optical Amplifiers.
• Proven ability to support multi-vendor technologies in busybusy operational environments, including incident resolution and escalation.
• Excellent problem-solving and communication skills, with a collaborative mindset across technical teams and business partners.

What's in it for you:

• Supportive team and vibrant office environment with on-site facilities (cafes, gym, medical services, post office).
• Convenient transport options, including a shuttle from the nearby metro station or secure parking.
• Inclusive paid parental leave and competitive leave entitlements.
• Access to extensive learning resources and professional development programs.
• Opportunities to connect with employee-led networks and initiatives focused on wellbeing, diversity, and professional growth.

If you're ready to play a key role in keeping our transport network running at its best and thrive in a collaborative, flexible environment, we want to hear from you!

Ready to apply?

Reach out to Ryan Atack at [email protected].