
Service Coordinator
Integral Recruitment
Posted 7 days ago
Make a real impact supporting NDIS participants to live safer, fuller, more independent lives.
Our client is a growing NDIS provider committed to person-centred support, dignity, and client choice. They are driven by purpose, not box-ticking and are looking for a Service Coordinator who can build relationships, guide support workers, and ensure quality, compliant service delivery.
About the Role
Working closely with participants, families, and frontline staff, you’ll act as the key link that keeps supports running smoothly. This is a hands-on, community-focused role involving home visits, safeguarding responsibilities, service planning, and staff guidance.
Reporting to the Service Manager, you will oversee day-to-day coordination, support quality, and ensure documentation meets NDIS standards, all while helping clients feel heard, respected, and empowered.
This role is part-time (4 days per week) with some travel across the Perth metro area.
What We Need From You
Support participants and families as the primary point of contact
Conduct home visits, risk assessments, and service reviews
Onboard new participants and complete NDIS-required documentation
Monitor support worker compliance and quality of service
Oversee rosters and assist with shift coverage where needed
Escalate risks, incidents, or safeguarding concerns appropriately
What You’ll Bring
Experience in disability, community services, or a related field
Knowledge of NDIS standards, Code of Conduct, and compliance expectations
Strong relationship-building and communication skills
Ability to work independently and organise competing priorities
Confidence in documentation, reporting, and incident management
Current driver’s licence, NDIS Worker Screening, NPC, and First Aid/CPR
What’s in it for You
Part-time flexibility – 4-day week for better work/life balance
Supportive team with genuine purpose, not bureaucracy
Ongoing development and NDIS training provided
Opportunity to shape service quality and participant outcomes
Role with meaning, impact, and room to grow
If you would like a confidential discussion, please call us on 08 6285 1852.
Due to an expected high volume of applicants, only shortlisted candidates may be contacted – but we will do our best to provide feedback when possible.
About Integral Recruitment
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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