SPA COORDINATOR – TOKYO HEADSPA
Armadale, VIC | Full time or part time role | Free Parking

$60,000 per year salary (or pro rata if part time) + Uncapped Bonuses

Newly built luxurious head spa

Join a rapidly expanding premium wellness brand with clear career progression

Be Part of Something Exceptional

At Tokyo Headspa, we don’t just offer head spa treatments—we offer transformative experiences. Combining scalp care, advanced hair therapy, massage, and deep relaxation, we’ve redefined the wellness space. We’re in the midst of an exciting growth phase—and we’re searching for a polished, professional, and passionate Spa Coordinator to join us at our flagship Armadale location.

If you thrive in luxury wellness, love creating memorable first impressions, and are ready to grow with a brand on the rise—this is your moment.

Why You’ll Love Being Part of Tokyo Headspa

Wellness-focused culture — enjoy paid birthday leave, exclusive product perks, and discounted treatments for you & your family.

Weekdays and 1x weekend day but we are flexible.

Structured training & professional development with real internal career growth as we expand.

Free onsite parking

A chance to work with a mission-driven, luxury wellness brand setting new industry standards.

About the Role

As our Spa Coordinator, you’ll be the warm, welcoming face of Tokyo Headspa. Your role is essential in setting the tone for an exceptional guest experience. We're looking for someone with a background in reception within a beauty, spa, or wellness setting—who brings both professionalism, personality and 5 star service.

Your Day-to-Day:

Greet guests warmly and guide them through their visit

Maintain the serene and polished presentation of the space

Offer refreshments and ensure every touchpoint feels premium

Manage payments and recommend products aligned with treatments

Assist with stock management and product ordering

Roster management - create and manage the Therapist team roster

What We’re Looking For

Minimum 2 years’ experience in a customer-facing reception role, ideally in a salon, spa, or wellness environment

Experience managing a roster or a good attention to detail with willingness to learn

Impeccable grooming and presentation

A calm, organised multitasker with incredible attention to detail

Strong customer service instincts and a genuine passion for wellness

Availability for occasional evenings or weekends

Experience with Zenoti is a bonus (but not essential)

Experience using Google docs including Google Sheets

Ready to Redefine Wellness?

This is more than just a job—it’s your opportunity to be part of a premium brand with purpose, innovation, and exceptional growth. If you’re passionate about wellness, love delivering five-star service, and want to be part of something truly special, we’d love to hear from you.

Apply now with your resume and a short cover letter outlining your interest in the role.

Tokyo Headspa is an Equal Opportunity Employer and welcomes diverse talent across all backgrounds.

Please note: only candidates with Australian work rights will be considered. No overseas applicants at this time. Only shortlisted applicants will be contacted.