Case Worker

Mission Australia
Lismore, NSW
A$71,000-$72,000 p/a + Super + NFP Salary Packaging
Community Services & Development → Community Development
Part-time
On-site

Posted 4 days ago


  • Permanent Part Time| 35 hours/week
  • Location: Lismore, NSW 2480
  • Salary: $72K + super + NFP salary packaging benefits
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Mission Australia currently have opportunities to join us as a Case Worker in the Casework Support Program in Lismore. This position will provide support to young people aged 12 -18 in the Youth Justice System, helping them integrate with their community and address issues contributing to their offending.

The "Casework Support Program" (CSP) is a funded service of Youth Justice NSW. The CSP is targeted at young people in contact with the criminal justice system who are supervised by Youth Justice caseworkers in community offices and who have been assessed as having a medium to high risk of offending. Client goals and case plan are set by the Caseworker from Youth Justice. In this role, you will support the client to achieve those goals by offering one-to-one case work support to young people for 12 weeks, however in some cases the time- frame can be extended. Assistance may include, but is not limited to: obtaining personal identification, engaging/sustaining education and training program, driver's license support, transport to and from appointments, and participation in pro social activities.

This is an identified position under section 14(D) of the NSW Anti-Discrimination Act 1977 and all applicants must be Aboriginal or Torres Strait Islander Australians. Being an Aboriginal and/or Torres Strait Islander person is a genuine occupational qualification.

Your key responsibilities will be:

  • Assist and encouraged clients to develop skills necessary to achieve their set goals
  • Providing assertive outreach due to requirement to travel and work extensively in community
  • Submit weekly reports detailing hours of client contact per week (8 clients maximum)
  • Liaise with the Department of Youth Justice providing casework support with participants
  • Maintain client folders and documents, ensuring that all documents are completed
  • Contribute to the effective functioning and development of the service including WHS requirements

Requirements for Success

  • Identify as Aboriginal or Torres Strait Islander (a genuine occupational qualification under Section 14 of the Anti-Discrimination Act 1977, NSW)
  • Knowledge of case management and issues surrounding homelessness and an understanding of the issues that impact on families
  • Experience working with young people with challenging behaviours
  • Senior First Aid certificate or willingness to obtain
  • Valid driver's license

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We're committed to the safety and wellbeing of each other and the people we serve.

We recognise and respect diversity. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

Find out more about a career with Mission Australia. We encourage applications from people with disability and Indigenous Australians.

If you have a disability and need support to submit your application, please email [email protected].

Your benefits

  • Rewarding work - every day you know you're making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)
  • Free external, confidential counselling and access to chaplaincy support.
  • Volunteering opportunities
  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply

Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are reviewed upon receipt, please apply as soon as possible. Thank you!


About Mission Australia

Hornsby, NSW, Australia
Community Services & Development
1001-5000 employees

Mission Australia is a national Christian charity that has been standing alongside Australians in need since 1859. Our vision is for an Australia where all of us have a safe home and can thrive. Backed by our supporters, churches, funders and partners, we combat homelessness, provide housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more. Given the right support, we believe everyone can reach their full potential. That’s why we stand together with Australians in need, until they can stand for themselves.

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