Team Leader Operations
Permanent Full-time
Specific Engagement (140 hours per 4 week roster)
Commencing December 2025
Band 5 ($80,974 - $94,167) p.a. + Super + Phone Allowance
murnong Library

About the Role

We have an opportunity for a permanent full-time Team Leader at the new murnong Library, located within the murnong Community Centre, in the Olivine Estate at Donnybrook.

The new facility will include Maternal and Child Health Services and feature a community hall and kitchen, two meeting rooms for hire and a public community lounge and the mini-branch library.

The Team Leader Operations will be responsible for quality library services, coordinating the team, and supervising operations to develop, inform and connect with our community.

You will focus on building and maintaining positive relationships with our member councils and work collaboratively to ensure consistency across YPRL.

As the Team Leader, your responsibilities will include:

Service Delivery:

Contribute to achieving the Library Plan, its goals, and objectives.
Support the development and achievement of organizational and team goals.

Foster a culture of quality, best practices, and customer focus.

Deliver a range of quality branch library services, including:

Staff resources and training.

Branch administration, including building maintenance.

Operational management.

Library policies and procedures.

Provide leadership and manage day-to-day operations of the branch services.

Contribute to the review and improvement of branch systems and processes to meet client expectations.

Participate in the provision of professional and customer-oriented library services and floor duties.

Collaborate in the evaluation and development of library collections and services.

Assist in promoting branch library services and offer user education (formal and informal).

Develop strong relationships and liaise with external parties, including Council departments and community organizations.

Support the delivery of in-person and online programs.

This position also requires the delivery of regular Storytimes.

Operations:

Ensure branch library services meet client expectations and operate with cost-effectiveness and high-quality customer service.

Contribute to the development of library policies and provide advice to senior management on operational issues.

Manage building use, ensuring staff and customer safety.

Maintain high standards for library collections and IT facilities.

Staff:

Train and develop library staff.

Provide an environment that supports staff in developing job competencies and achieving professional goals.

Support staff in adapting to change and foster a positive attitude toward change.

Roster Details - please refer to job advert on YPRL website (https://www.yprl.vic.gov.au/about-the-library/work-with-yprl/current-vacancies/)

About you

You are a qualified and experienced library professional, holding tertiary qualifications in Librarianship recognised by ALIA or a relevant tertiary qualification. With a strong commitment to customer service, you are passionate about promoting and delivering high-quality, community-focused library services in a branch setting.

As a capable and inspiring leader, you bring proven people management skills, with the ability to supervise, motivate, and empower staff to perform at their best. You communicate clearly and effectively, both in writing and in speech, and are confident in engaging with a wide range of audiences.

You have a strong understanding of the current trends and challenges in public library services and are committed to continual improvement in service delivery. You’re skilled in providing responsive information and reader advisory services, and you take pride in developing dynamic and relevant library collections.

With a collaborative mindset and a flair for public relations, you build positive relationships and influence others to achieve shared goals. Your focus on excellence, innovation, and community engagement makes you a valuable contributor to any library team.

How to apply

Before applying for this position, applicants should read the Position Description located on our website (https://www.yprl.vic.gov.au/about-the-library/work-with-yprl/current-vacancies/)

To submit an application for this role, please prepare a statement addressing the key selection criteria, along with your current Resume and apply via Seek.

This position will close on Sunday 2nd November at 11.59pm.

Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview.

Interviews will take place as suitable candidates are identified.

For more information on the responsibilities of this role, and for the selection criteria, please refer to the Position Description or contact Tracey Jermieson, Branch Manager on [email protected] or 7038 2611.