Customer Service & Sales Assistant - Sydney CBD

Full-Time | (Monday-Friday, some overtime of Saturday mornings 9am-12pm)

Salary: $63,000 + Super + Bonuses
Sydney 2000, NSW

Are you passionate about helping people and looking to grow your career in customer service, sales, or insurance? Join a well-respected not-for-profit health fund and make a real difference in the lives of members every day.

About the Role:
As a Customer Service & Sales Assistant
Based in the Bondi Junction branch, you'll be the first point of contact for members-providing exceptional service, accurate advice, and tailored solutions..

Key Responsibilities:

• Deliver outstanding customer service across phone, email, and face-to-face interactions
• Provide accurate information on health insurance products and services
• Support sales initiatives and contribute to achieving team KPIs
• Build strong, trust-based relationships with members
• Maintain up-to-date knowledge of company offerings and systems

What We're Looking For:

• Experience in customer service, retail, or sales, with a focus on meeting KPIs
• Strong communication and interpersonal skills
• Tech-savvy and quick to learn new systems
• A team player with a positive, member-first mindset

What's On Offer:

• Competitive salary (pro rata) with performance bonuses
• Comprehensive training and ongoing development
• Generous staff discounts on health insurance
• Additional parental leave benefits
• A supportive, inclusive team culture within a trusted brand

Ready to join a purpose-driven organisation and grow your career in a supportive environment?
Apply now and become part of a team that puts people first.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.