Step confidently into a corporate career with endless growth.

✨ This is your chance to join a highly regarded organisation where you’ll be supported, developed, and set up for long-term success.

📍 Ormeau-based role with heaps of progression
💻 Work from home flexibility after probation

MAYDAY Recruitment are seeking a motivated Customer Service Officer to join a collaborative, close-knit team that thrives on delivering exceptional service.

This role is the perfect launchpad for someone with strong customer service skills who’s ready to build a meaningful corporate career.

With structured training, industry-recognised qualifications, and a clear pathway forward, you’ll be set up for an exciting future.

💼 What’s in it for you?

$63,600 base + 12% superannuation | Monday to Friday hours – no weekends.

🌍 Step into the corporate world – bring your customer service experience and build a long-term career.

🎓 Structured career development – professional insurance qualifications and ongoing training fully supported.

📈 Endless progression opportunities – start in client service and grow into broking, account management, or leadership.

🤝 Supportive team culture – approachable leaders who will mentor and champion your growth.

🏡 Flexibility and stability – join a global organisation with the resources to help you thrive, plus WFH after probation.

📋 What you’ll be doing

• Supporting the team with client renewals, administration, and sales support.
• Communicating with clients, insurers, and internal stakeholders via phone and email.
• Delivering professional, timely, and high-quality service at every interaction.
• Managing invoicing and ensuring accurate, efficient processes.
• Collaborating with your team to achieve outstanding outcomes for clients.

⭐ About you

• Previous customer service experience (office-based, call centre, or client-facing).
• Strong communication skills and a confident, professional phone manner.
• Highly organised, detail-focused, and able to manage competing priorities.
• Quick to pick up new systems with strong Microsoft Office skills.
• A team player with the drive to learn, grow, and take on new challenges.

✨ This is more than just a job, it’s your chance to build a career where progression, development, and growth are at the forefront.