Position: Warehouse Administrator / Customer Service Representative
Location: Lytton QLD 4178
Working Hours: Monday to Friday, 7am to 3pm (potential to change start time)
Hourly Rate: $35 - $39p/h (casual rate)

Responsibilities:

• Be the primary liaison for designated customers, coordinating all related activities efficiently.
• Develop and maintain strong working relationships with assigned customers to ensure effective communication.
• Coordinate client orders, ensuring smooth collaboration with warehouse and transport teams for cost-effective solutions.
• Maintain awareness of Service Level Agreements and rate structures for clients.
• Manage tasks, such as orders, stock counts, and KPI maintenance, effectively using available tools.

Requirements:

• Previous experience in logistics and customer service is highly considered.
• Proficient in Microsoft Word and Excel; experience with KPI management preferred.
• Confident to learn new systems - Warehouse Management System experience is highly regarded.
• High accuracy in data entry; effective communication skills are essential.
• Ability to engage with a diverse range of employees and customers.
• Ability to multi-task and identify shifting priorities.
• Ability to clear pre-employment Drug & Alcohol testing and National Police Checks.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at [email protected] or visit hoban.com.au/adjustments for additional contact details.