Customer service

Entry Level Banking Customer Service Ongoing casual role paying $36.80ph + super Temp-perm role Mon-Fri Full-time hours (Training will be in Homebush for 4 weeks)

Your new company

Awarded one of the world's most ethical companies for the last ten years, you will be part of a bank that's all about giving back. A bank that's wholly about their customers, you will genuinely be a part of an organisation committed to making a difference. For their employees, they value training, growth, and development. Career paths at this bank extend not only into operations, but across all areas of the business. This really is your next opportunity to start your career!

YOUR NEW ROLE

You will join the heart of the business, in their buzzing Homebush-based contact centre moving to the CBD. Some key responsibilities will include: Being a first point of contact for members, across inbound; outbound; live-chat; email; and social media communications Troubleshoot, educate and resolve all queries for members in a positive and knowledgeable manner Work towards contact centre KPI's to ensure achievement of organisational and individual goals Comply will all associated risk and regulatory policies to ensure the safety of the customers and the bank Monday to Friday, anytime from 8am to 7pm rotating roster 37.5 hours a week

WHAT YOU NEED TO SUCCEED

Previous contact centre or customer service experience Exceptional spoken communication skills Full working rights and the ability to work 37.5 hours per week will be moving to Barangaroo November Be able to commit to full time training in Homebush Outstanding communication with a 'member first' approach

WHAT YOU WILL GET IN RETURN

Work for one of the world's most ethical banks - full training provided across all areas of banking Huge scope for development if you plan to stay long term, with opportunities to go perm $36.80ph + super Fantastic management, genuine fun and buzzing place to work

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.