About the Business

Winning Smiles Dental Surgery Practices are based in Blacktown, Denham Court and Galston NSW and we are proud to say we are successfully running a family oriented dental practices since 2013.

We are growing and looking for a friendly and well organised Dental Receptionists/Assistants to join our modern dental practice in Blacktown 2148 and Galston 2159 NSW.

We open 7 days a week.

About us

Winning Smiles, we pride ourselves on being customer-centric and providing a positive experience along with our high-end treatment for our patients. Our practice is patient-centered while treating every patient and team member with care, respect and support in a relaxed and comfortable environment. We have a team-focused culture who seek out continued education, training and development opportunities. This is a fantastic opportunity to join a supportive and focused team.

We are a family oriented dental practices who is focused on providing our patients with a high quality of patient care. We want our patients to feel welcome, comfortable and support their best dental health. This opportunity is for someone who is self-motivated and possesses good communication skills. We provide services for general dentistry, surgical, implants and cosmetic dentistry.

About the role

We are growing and expanding our businesses and we need more staff to start immediate on a casual/part time/full time basis.

Greeting and welcoming patients, answering phone calls, confirming. appointments, checking, processing & managing customer accounts.

General administration including invoicing and processing payments using Eftpos and Hicaps, completing end of day banking procedures.

General chair-side assistance.

Provide sterilisation and infection control solutions.

Prepare patients & facilities for dental treatment.

Have a commitment to provide excellent patient care.

Be an experienced and confident Dental Receptionist.

Display a positive and professional work ethic.

Be able to work well in a team environment.

Be a friendly, self-motivated and have a caring approach to all patients.

Be punctual and reliable and honest.

Have excellent administration and communication skills.

Managing the Cancellation and Recall System.

Patient Record Management.

Taking initiative within the boundaries of your role.

Efficient administration of the practice including stock control.

Developing X-rays, and operating digital imaging equipment.

Supporting the Practice Manager with smooth management of the practice.

Experience in the dental industry is a must.

Provide exceptional customer service, anticipating patient needs and care requirements

High-end patient management; building rapport and relationships with clients, with a focus on patient care

Benefits and perks & Why you'll love this job:

A happy healthy working environment.

Ongoing training and course attendance.

An attractive remuneration based on skills and experience.

Team incentives and a great environment to grow.

Full training provided - learn quality skills.

A fun, supportive culture with a team that loves to connect and celebrate achievements.

OUR CORE VALUES

Growth Minded

Positive

Teamwork

Integrity

Patient Centric

We understand a quality receptionist is a someone who

Understands the important role a receptionist plays in developing a dental practice through effective appointment scheduling and management

Enjoys working in a team and playing a vital role connecting the clinical and administration parts of a dental practice

Demonstrates their exceptional ability to communicate with patients and the broader team in a collaborative environment

Is appreciated for their contribution to smooth business operation.

Previous experience with Oasis software is highly regarded, but not required.

Skills and experience

High level of clinical competence in various dental procedures.

The desire to deliver an exceptional patient experience based on processes and systems

Demonstrated experience in the leadership of clinical teams is desirable

Well developed interpersonal skills to inspire our staff, patient outcomes and maintain a positive workplace culture

Proven ability to be organised and efficient.

Demonstrated ability to use your own initiative and prioritise tasks.

Conflict management skills

Enjoys a challenge and be goal oriented.

Use your love for engagement and the desire to help people everyday.

No Calls to the surgery will be taken for this job.

Email:- [email protected]

So, why work for us?

You will be provided with the latest software/applications and hardware to carry out your role.

We invest in ongoing training and team building activities.

You will be supported by a team of coordinators that can support and train.

You’ll work in an established practice with a team who genuinely love what they do; And

You will contribute to the inevitable growth of Winning Smiles Dental Surgery.