We are seeking two Senior Policy Procedure and Training Officers, where you will be instrumental in shaping our operational excellence

These ongoing hybrid roles at The Administrative Review Tribunal can be located in Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth or Sydney.

This position is available primarily on a full-time ongoing basis however non-ongoing can also be considered.

Remuneration: The annual salary range for the position is APS6: $94,563 - $106,394 p.a., plus a generous employer superannuation contribution of 15.4%.

About the opportunity

Reporting to an Assistant Director, you will work as part of a growing team that is spread across the country and is responsible for ensuring that review-related policies, procedures and training materials are available to support staff and members of the Tribunal in conducting merits review.

The work of the section is divided into policy, procedures and templates, and training portfolios, with Senior Policy Procedures and Training Officers assigned to work across 1-2 portfolios in response to operational need. The Tribunal is currently looking for strong communicators to begin working in the following areas:

• Procedures and templates portfolio, to coordinate, develop and maintain the Tribunal’s review-related internal procedures, user-facing forms and letter templates.
• Training portfolio, to develop and deliver training and other learning materials to support staff and members in undertaking their day-to-day responsibilities. Material may be delivered online or in print, as well as through eLearning modules and training videos.

In all portfolios, the role will require you to interpret and apply legislation and policy, identify and suggest solutions to issues, and work closely with subject matter experts and other key internal stakeholders.

About you:

To be successful you will:

• Be a problem solver who is curious and enjoys research.
• Have experience in, or the ability to rapidly acquire knowledge of, case management functions and/or registry operations generally.
• Have the ability to write, design and build procedures and/or associated learning materials.
• Be a capable negotiator who enjoys learning about new systems and the process of change.
• Have the ability to develop and maintain effective relationships, working as part of a team to problem-solve through capable communication and negotiation with stakeholders.
• Be able to demonstrate experience in managing complex projects, delivering results on time and to a high standard.

Essential:

• The Tribunal requires Australian Citizenship as a condition of engagement.
• All employees are required to undertake an Australian Federal Police Check and complete a health declaration.

Desirable:

• Relevant qualifications or experience relevant to the key responsibilities of the role.
• Experience developing learning materials, including proficiency in the use of eLearn or video editing tools.

Please ensure you read the Position Description linked below for more detailed information about the specific requirements for each portfolio. the scope of the role, duties and required capabilities and experience. The Position Description is also available on our Career Opportunities page.

About the Tribunal:

The Administrative Review Tribunal plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of decisions made under a wide range of Commonwealth laws.

We believe in providing our employees with a work environment that is supportive and rewarding. Our culture is one that welcomes all and we embrace flexibility and diversity. We believe our people are our most valuable asset and we work to support the skills, knowledge and capability of our staff.

You can learn more about the Tribunal on our website.

What we offer:

We believe the little extras can make a big difference in supporting your success and some of our great incentives include:

• flexible working options, including flexi-time and remote working to support you with your commitments outside of work.
• competitive salary including generous superannuation employer contribution of 15.4%
• salary packaging options
• supportive career development opportunities
• access to holistic health and wellbeing programs including Fitness Passport which provides discount to 350+ gyms, free annual influenza vaccinations and free eye tests
• generous leave allowances including Christmas to New Year office closure with no deduction from your leave balance and options to purchase leave.
• Employee Assistance Program for you and your family
• positive and inclusive culture.

Read our Enterprise Agreement for more information about our terms and conditions of employment.

How to apply:

To be considered, all applications must be submitted online via the Career Opportunities page. Please click on the job title you are applying for, click apply at the top of the page and follow the instructions on the online application. Please do not apply via SEEK Apply portal.

Please submit a CV (of no more than 4 pages) and cover letter (of no more than 2 pages) addressing how your experience matches the capabilities and experience of role, referring to the Position Description.

Applications close: Tuesday 28th October 2025 at 11:45pm (AEDT)

Please contact the Talent team on (02) 9276 5443 or [email protected] should you require assistance with accessing our website or with lodging your application.

NO AGENCIES PLEASE

We are a Circle Back Initiative Employer and commit to responding to every applicant.

Please note a merit list/pool may be created to fill future like vacancies. Suitable candidates on this merit list/pool may be contacted in relation to identical or similar non-ongoing and ongoing roles in the Tribunal, or the broader APS, within 18 months from the original advertised date in gazettal.

The Administrative Review Tribunal is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, all genders, LGBTQI+ community and mature age people. If you have any support or access requirements, we encourage you to advise us if invited to interview.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability