About the role

This is an exciting opportunity to join Pier One Law as a Legal Practice Office Manager. In this full-time role, you will be responsible for overseeing the day-to-day operations of our dynamic legal practice that operates from Queensland, Sydney, Hobart and Christchurch.

As a key member of our team, based at our head office in Mooloolaba QLD, you will play a vital role in ensuring the smooth and efficient management of our office and team of paralegals and solicitors.

What you'll be doing

Manage and oversee all administrative functions of the legal practice, including managing staff, handling client enquiries, maintaining filing systems, and coordinating workflow and systems.

Develop, implement and maintain office policies and procedures to improve operational efficiency

Liaise with the legal team to ensure timely and accurate completion of client matters

Manage the practice's financial responsibilities, such as invoicing, accounts payable and receivable, and financial reporting

Oversee the maintenance of the office's technology and equipment, ensuring they are functioning effectively

Coordinate the firm's marketing and business development activities, including organising client events and updating the practice's online presence

Provide excellent customer service to our clients, ensuring a positive experience

What we're looking for

Significant experience (5+ years) in a similar legal practice management role, preferably within a small to medium-sized law firm

Strong organisational and multitasking skills, with the ability to prioritise and manage competing demands

Excellent communication and interpersonal skills, with the ability to liaise effectively with clients, legal professionals, and support staff

Proficient in the use of legal practice management software (LEAP) and Microsoft Office suite

A problem-solving mindset and the ability to work independently as well as part of a team

A commitment to maintaining the highest standards of ethics and confidentiality

Australian work authorisation required for this position

What we offer

At Pier One Law, we are committed to providing a supportive and collaborative work environment that enables our employees to thrive. We offer a competitive salary, opportunities for professional development, and a range of employee benefits, including the potential for equity share options and flexible work arrangements.

About us

Pier One Law is a highly respected and growing legal practice located in the beautiful coastal town of Mooloolaba, Queensland in a modern office space.

We pride ourselves on providing exceptional legal services to our diverse range of clients, while maintaining a friendly and supportive work environment for our team. As we continue to expand our services, we are seeking a talented and dedicated Legal Practice Office Manager to join our dynamic and forward-thinking firm.

If you're interested in this exciting opportunity, apply now.