Company description:

Department of Communities and Justice

Job description:

Role: Official Visitor (Casual) to Youth Justice centres
Location: Various centres across NSW
Classification: Casual Board Member

This is a targeted recruitment. While all applicants are welcome, preference will be given to candidates who meet the established standards of the role and are of Aboriginal and/or Torres Strait islander descent. This is because the Department acknowledges this lived experience contributes a perspective valuable to our work with this community.

The Official Visitor provides a cultural connection for Aboriginal children in custody and centre staff. Aboriginal children need the support of the community.

Are you able to provide support and understanding of the issues facing Aboriginal children while in custody and to help them communicate and negotiate their issues and concerns? If you are, then please consider being an Official Visitor in a Youth Justice Centre.

About the role

The Inspector of Custodial Services (ICS) is appointed to inspect adult correctional facilities and youth justice centres, and report to Parliament on the findings of these inspections. The ICS also oversees the Official Visitor Program in correctional facilities and youth justice centres.

Official Visitors work to resolve enquiries and complaints made by young people in custody and assist in monitoring the conditions and treatment of young people in custodial centres throughout New South Wales (NSW). Official Visitors are community-based appointments made by the Minister for Youth Justice.

An Official Visitor is assigned to a youth justice centre for up to four years and visits the centre once a fortnight.

What you'll do

• Visit assigned centres regularly to speak with children and young people, staff, and management.
• Record and report on complaints, enquiries, and the general centre environment.
• Facilitate the resolution of issues at the local level where possible.
• Submit reports to the Minister, Inspector of Custodial Services, and relevant authorities.
• Maintain independence, objectivity, and confidentiality at all times.

Who We're Looking For

We are seeking to appoint Official Visitors to the following centres and welcome applications from Aboriginal people who live in those regions:

• Acmena Youth Justice Centre (Grafton)
• Reiby Youth Justice Centre (Campbelltown)
• Orana Youth Justice Centre (Dubbo)
• Riverina Youth Justice Centre (Wagga)
• Cultural awareness, particularly in working with Aboriginal people and people from diverse backgrounds.
• The ability to remain impartial and act with integrity.
• Basic computer literacy and access to email/internet.
• Strong communication and interpersonal skills.

Additional Information

• Applications are invited for appointments to centres in the above mentioned regions across New South Wales.
• Suitable candidates may be added to a talent pool to fill any appointments that may become vacant over the next 18 months.
• We encourage you to review the Information and Application Package, please list your preference at the pre-screening questionnaire.

Essential requirements

• Report writing skills, computer skills, and access to the internet and email.
• Ability and willingness to travel to attend training or corporate activities when required (1 or 2 times per year)

Click here to download the Information and Application Package.

The Inspector of Custodial Services (ICS) is appointed to inspect youth justice centres, and report to Parliament on the findings of these inspections. The ICS oversees the Official Visitor Program in youth justice centres.

How to Apply

To apply, please submit:

• A current resume
• A brief cover letter outlining your interest and suitability for the role

If you require assistance or have any questions about the process, feel free to contact the Inspector Custodial Services team via the email [email protected]

Closing Date: 11.59pm Sunday, 02 November 2025