Service Leader | StandBy Support After Suicide | Central Queensland, Wide Bay and Sunshine Coast

Employment Term: Permanent full-time

Location: Central Queensland, Wide Bay and Sunshine Coast

Remuneration: $110k + Super + NFP Salary Packaging

Make a meaningful difference with UnitingCare

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

As a Service Leader, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together!

Your part in our UnitingCare team

StandBy – Support After Suicide provides support to anyone bereaved or impacted by suicide, including individuals, families, witnesses, first responders, workplaces and community groups. StandBy offers free face-to-face and/or telephone support, and fully funded education and training to build community awareness and resilience.

We are seeking a highly motivated Service Leader join our team supporting the Central Queensland, Wide Bay and Sunshine Coast StandBy Primary Health Network region. You will be a key member of our leadership group and be passionate about community engagement and embedding a culture of collaboration and service excellence.

This is a highly dynamic and challenging role, with an emphasis on community support and engagement. As a Service Leader you will be supported by Senior StandBy Workers to coordinate a team of casual workers across the PHN to deliver face-to-face or telephone support sessions. Additionally, you will assess the resources, skills and experience available in the community and partner with community and service providers to plan, organise and evaluate events and workshops around the topic of suicide postvention.

As this rewarding role is in a specialist area, you will be provided with guidance and training, mentoring, external supervision and professional development opportunities.

What makes a difference for us?

You will be passionate about making a difference in the lives of people impacted by suicide and:

Tertiary qualifications in a relevant field including psychology, counselling, mental health, social work, or community development.

Demonstrated ability, exceptional skills, knowledge and outcomes attained through previous positions with a combination of experience, expertise and competence sufficient to perform the duties required of this position.

Knowledge of relevant legislation, policy and licensing requirements associated with the service.

Demonstrated experience in leading a team to achieve service performance outcomes together with an ability to provide quality supervision and training.

Thorough understanding of program management principles and techniques.

Demonstrated ability to work collaboratively with internal and external stakeholders.

Demonstrated ability to develop and maintain effective systems, procedures and processes within prescribed policies and guidelines.

Applied Suicide Intervention Skills Training (ASIST) is desirable, however preferred applicant will be supported to obtain upon recruitment

Current Qld Driver Licence

Working with Children Check (Blue Card - Paid)

Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.

What makes a difference for you?

Flexible work arrangements to support work-life balance

NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunities to challenge yourself, grow and make a meaningful difference

A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family

Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

provide welcoming, safe and nurturing services for children

implement measures to prevent child abuse and neglect within our services

appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.