Community Living Options (CLO) is a leading NDIS registered disability service provider.

We are a values-focused organisation, who put the people we support first. Established in 1982 by a group of local parents who wanted respite and accommodation for their adult children, we have expanded exponentially because our participants love our services.

At Community Living Options we are dedicated to providing an inclusive environment where people are valued and supported. We welcome applicants with lived experience, all abilities, cultural background, gender, sexuality, age and spirituality.

Person-Centred Support Worker – Join a Compassionate Team Supporting a Young Person with Complex Needs

The Role

We are seeking dedicatheted, emotionally intelligent, and compassionate Person-Centred Support Workers to join our team. If you are committed to empowering young people, forming strong therapeutic relationships, and bringing a calm, proactive approach to behaviour support, we want to hear from you.

You’ll be working alongside a collaborative, supportive team to provide consistent care to a young person navigating a range of complex needs. This young person loves playing Pokémon and Minecraft on Nintendo Switch, Port Power, Jigsaw Puzzles and Uno.

While he lives with multiple diagnoses, trauma history, and emotional challenges, he’s also a playful, sensitive boy with a great sense of humour, who thrives with predictability, reassurance, and respectful connection.

The Children and Young People we support may present with pain-based behaviours, including (but not limited to):

Suicidal ideation and/or self-harm

Property damage

Verbal or physical aggression

Spitting or biting

Sexualised behaviour

Withdrawal or emotional shutdown

Absconding (leaving the care environment unexpectedly)

Key Responsibilities

Foster safe, nurturing relationships that help young people feel seen, safe, and supported

Identify early signs of anxiety or escalation and respond calmly, compassionately, and proactively

Provide emotional regulation support and de-escalation using trauma-informed strategies

Uphold consistent routines that build trust and reduce anxiety

Work collaboratively with teammates, families, and therapeutic professionals

Support daily living tasks (e.g. medication, meal prep, bedtime routines) in ways that are supportive and predictable

Ensure accurate documentation and uphold all safeguarding and compliance standards

Encourage playful engagement through shared interests (games, arts, sports, pop culture)

Participate in general household duties (cleaning, cooking, shopping)

Shifts

We offer a mix of casual and permanent part-time roles. Shifts follow a rotating 24/7 roster, including:

0700–1500

1445–2300

1500–0700 (including passive overnights: 2300–0700)

We’re Looking for Someone Who:

Holds current NDIS Worker Screening Clearance, Working With Children Check, First Aid & CPR, and Driver’s Licence

Has a relevant qualification (or is working towards one) such as Certificate IV in Child, Youth & Family Intervention, Youth Work, or equivalent

Understands complex trauma, emotional dysregulation, and pain-based behaviours

Shows high resilience, warmth, and professional boundaries

Listens deeply, adapts easily, and never takes behaviour personally

Brings consistency, calm, humour, and heart to their work

Works well under pressure, especially in dynamic or crisis situations

Can follow behaviour support plans with diligence and empathy

What We Offer

Paid buddy shifts with our experienced team so you feel prepared and supported

24/7 access to On Call Support

A robust Employee Assistance Program

Training in therapeutic frameworks and behaviour support

The opportunity to build a genuinely meaningful connection with a young person who needs someone reliable, kind, and real

Certificates required:

Current Driver's Licence

Current First Aid Certificate

Current CPR

Joining CLO, you will be provided with:

Supportive and inclusive team environment

Ongoing training and development support

Salary Packaging benefits (up to $15,899 p.a tax-free)

Position with purpose whereby you will be making a difference.

Discounted Gym Memberships

Discounted Health Insurance

Our Values

Trust: We are open and honest. We act with integrity.

Kindness: We support each other, we are compassionate.

Inclusion: Embracing value in diversity and breaking down the barriers.

Learning: In learning we will grow

Connection: We work together to achieve our goals

If this sounds like the right opportunity for you, or to find out more, please call the Recruitment Team on 72219550 for a confidential discussion or submit an application today.