Who We Are
Loan Market Wetherill Park is a dynamic and client-focused mortgage broking business, led by Michael Bridges. With a reputation for excellence in service and strong results, our team combines innovative technology, streamlined processes, and personalised service to support our clients every step of the way.

We are passionate about helping clients achieve their property and financial goals, and we are proud to operate in a collaborative and high-performing environment where professional growth is encouraged.

The Role
We are seeking a skilled Client Support / Loan Processor to join our growing team. You will work closely with our brokers, supporting loan files end-to-end and acting as a key client contact throughout the process.

Key Responsibilities

Act as the primary point of contact for clients, introduced by the broker.

Manage loan files from pre-appointment preparation to settlement, ensuring a smooth client experience.

Conduct credit reviews and liaise with credit assessors, identifying solutions while brokers focus on client relationships.

Maintain communication with clients, lenders, and referrers, providing proactive updates.

Ensure all compliance and internal process standards are met.

What We Offer

Flexible working arrangements.

Professional development, including lender and aggregator training.

Team lunches, social events, and a supportive culture.

Work alongside industry leaders and gain exposure to best practices in mortgage broking.

Requirements

Extensive experience in mortgage lending and broker support, including credit experience and lender engagement (mandatory).

Certificate IV and/or Diploma of Financial Services (advantageous but not essential).

Exceptional attention to detail, strong written and verbal communication, and proficient computer skills.

Ability to attend occasional team planning events.

How to Apply
If you’re passionate about delivering outstanding client experiences and growing your career in mortgage broking, we’d love to hear from you. Only shortlisted candidates will be contacted.