Looking to broaden your horizons while advancing your career in some of Australia’s most stunning locations? Mandala Hotels and Resorts, a fast-growing Hotel and Resort organisation, is seeking a dedicated and experienced Hotel Management Couple to lead Lincoln Downs Resort in Batemans Bay, NSW, and oversee the day-to-day operations of this established property. Lincoln Downs Resort is a unique country retreat offering boutique rooms and suites with an outdoor pool, private lake, onsite restaurant and walking distance to Surfside Beach.

To discover more about Mandala head to: https://mandalahotels.com.au/

About the Role

Mandala Hospitality values people first. As a Hotel Manager, you will be responsible for overseeing all aspects of hotel operations, including guest satisfaction, hotel rooms, food and beverage service, staff management, and compliance. The skills and talents you bring will play a critical leadership role in maintaining high standards and maximising performance.

What Your Days Might Look Like

Lead daily hotel operations across accommodation, food and beverage, front office, housekeeping, and maintenance services

Ensure excellence in guest service and overall customer satisfaction

Manage, lead, train, and motivate on-site teams

Oversee food & beverage service and compliance with licensing requirements

Manage stock, ordering, rostering, budgeting, and reporting (P&L)

Maintain compliance with WHS, licensing, and hospitality regulations

Ensure the property is well-presented, safe, and operating efficiently

What You’ll Bring

A passion for customer service

Exceptional organizational skills and the ability to multitask in a high-pressure environment

Knowledge of Property Management Systems - Protel would be highly regarded

Strong background in hospitality management operations

Proven experience in leading and engaging a team to provide an optimal customer experience in a hotel environment

Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions, food & beverage, revenue and yield management

Be experienced in cost control management

Proven experience in driving and achieving top-line revenue and bottom-line results

Ability to develop a budget and make sound decisions to ensure the hotel operates efficiently

Your Benefits

Competitive salary package + performance bonuses

Live and work in a stunning destination

Career growth potential and support

Accommodation assistance provided

Retail benefits through Paylab

Support from Mandala's Central Team

Apply Today

Don’t miss your chance to join one of Australia’s fastest-growing hospitality groups! Register your interest by clicking the apply button to send your resume and a brief cover letter outlining your experience. A competitive salary is available to be negotiated with the successful candidates, please note the range on offer is based on a management couple.