Practice Leader - Residential Care

Thrive365
Pendle Hill, NSW
A$100,000-$120,000 p/a
Community Services & Development → Child Welfare, Youth & Family Services
Full-time
On-site

Posted 22 days ago


Who we are

Thrive365 is a disability service provider supporting people with a disability on their path to thrive365.

At Thrive365, we’re all about choice and partnership. We believe people should be able to choose how their NDIS funding is spent. We believe people should be able to choose the staff who support them, and this means everyone from your support coordinator to your therapist or gardener. We believe in championing the right of people with a disability to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.

We believe that the best support comes from working in partnership. And we believe people should have control over their life so they can truly thrive. Our job is to support people to make and action those choices, so they achieve their goals.

Making it happen -The Role

As a Practice Leader, you will:

Provide operational leadership in Supported Independent Living services.

Oversee and support the implementation of participant plans, goals, and service agreements.

Lead, mentor and manage a team of Disability Support Workers, ensuring high-quality and consistent service delivery.

Conduct client assessments, liaise with families, Support Coordinators, and allied health professionals to ensure continuity of care.

Manage rostering, onboarding, and performance development of staff.

Act as the WHS Representative for designated sites, promoting a proactive safety culture.

Monitor incidents and ensure timely reporting in line with NDIS Quality & Safeguards requirements.

About you

To be successful in this role, you will have:

Experience in disability, community, or residential care leadership.

A sound understanding of NDIS Standards and compliance requirements.

Strong people management skills – coaching, mentoring, and developing staff.

Excellent communication and stakeholder engagement skills.

Ability to manage rosters, incident reporting, and compliance frameworks.

Knowledge of WHS responsibilities and a proactive approach to safety.

Relevant qualification in Disability, Community Services, or Management.

Experience working with complex needs and restrictive practices.

This is a fantastic opportunity to further develop Thrive365’s reputation as an outstanding provider in the area. To try new things and be more flexible in how we deliver a new era of support. Leading good practice and developing excellence in service, you will provide management support whilst supporting people to build community relationships.

You will maintain and enhance our high standards and build strong working relationships with our customers, regulators and other important stakeholders. This will include taking direct management responsibility for referrals, health and safety, compliance issues and financial control. You will also play an important strategic role in defining, developing and implementing our growth plans.

Ability to engage, build and maintain solid stakeholder relationships coupled with your sound negotiation and dispute resolution skills

A current driver's license, mandatory.

You will require

A NDIS Workers Screening Check

National Police Check

First Aid Certificates

If this is you, please apply today!!

Applications open: 14th October 2025

Applications close: 14th November 2025


About Thrive365

Brisbane, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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