About us:

At YHA Australia, we provide affordable, quality accommodation with purpose. We're committed to creating a more open and welcoming world where connections thrive and experiences matter.

What sets us apart? We're a not-for-profit, membership-based social enterprise, where profits go straight back into improving our properties and creating positive social, cultural and environmental impacts. For over 80 years, we've been making travel accessible and transformative.

Our network spans 20 uniquely characterful properties across Australia – from the rooftop views of Sydney Harbour YHA to historic cells at Fremantle Prison to eco-retreats nestled in National Parks and beachside beauties in Byron Bay and Port Elliot.

We're proudly part of Hostelling International – a global community of 3,000+ places to stay across 70+ countries. We believe travel should do more than move you from place to place, it should move you to think differently, live boldly, and protect the world you're exploring.

YHA Brisbane City is a 380-bed property located in the heart of the city providing comfortable and affordable accommodation and experiences to groups and independent travellers from around the world. This modern property offers a range of private and co-living accommodation rooms as well as an onsite cafe, rooftop pool and bar, co-working space, and wellness centre. Our crew of approximately 50 passionate and hardworking team members pride themselves on creating a welcoming and inclusive environment for guests and each other.

We’re looking for a Full-Time Food and Beverage Supervisor to lead our energetic team and deliver an exceptional guest experience — all while ensuring compliance with Food Safety and RSA standards.

Based at our Brisbane property, this hands-on role is perfect for someone who thrives in a fast-paced environment and takes pride in creating memorable, high-quality food and beverage experiences.

We’re striving to be the best-performing property in the YHA network, and we’re looking for someone who brings fresh ideas, creativity, and passion — someone who, with the right guidance, can truly make this role their own.

What You’ll Do

• Lead and coordinate bar operations and events in partnership with the Property Management team.
• Develop and manage costing and pricing for all bar offerings.
• Collaborate with the team to deliver creative activations that drive revenue and engagement.
• Manage ordering, stock control, and monitor the cost of goods and services.
• Handle guest requests and feedback promptly and professionally.
• Provide training, coaching, and support to the team to maintain high performance.
• Ensure excellent hygiene, food safety, and RSA compliance at all times.
• Work primarily Tuesday to Saturday, with flexibility based on operational needs.

What We’re Looking For

• Proven experience as a Supervisor or Team Leader in Food & Beverage service.
• Current Responsible Service of Alcohol (RSA) Competency Card.
• A motivational leader who creates a positive, inclusive, and fun team culture.
• Strong commercial awareness with a solid grasp of stock control and cost management.
• Unlimited working rights in Australia.
• A strong commitment to safety, HACCP, and RSA compliance.
• Someone with initiative and creativity, who’s ready to contribute ideas and help shape the future success of our property.

What are we looking for:

• Previous experience as a Supervisor or Team Leader in Food & Beverage service
• Responsible Service of Alcohol (RSA) Competency Card
• A passion for inspiring your team to create a positive and fun environment
• Commercial acumen with an understanding of stock control and cost of goods
• Unlimited working rights in Australia
• Commitment to compliance with Safety, HACCP, and RSA standards

Our Values

Our values are at the heart of our organisation and the foundation of our culture. They are our compass, guiding our decisions and actions.

• Collaborate, listen and connect
• Care for people and planet
• Create positive experiences
• Always evolve

What's in it for you?

• Travel Perks: Free stays across our network – because we love travel as much as our members do!
• Team Adventures: Opportunities to visit other locations for team building and training
• Discounts: Access to benefits at various stores and across the YHA network
• Growth: Professional development and career opportunities throughout YHA
• Cultural Flexibility: Swap standard public holidays for ones that have personal meaning
• Wellbeing Support: For you and your immediate family through our Employee Assistance Program
• Referral Program: Know someone great? We reward successful candidate referrals

Only applications with a cover letter and resume will be considered.

Are you ready to help make the world a more connected and sustainable place?