• Lead a high-impact function within a dynamic and forward-thinking government division
• Exciting ongoing opportunity
• Total remuneration package starts from $233,441
• Hybrid working arrangements available - Ability to travel to Orange, Goulburn and Parramatta is required

The Opportunity

Are you a strategic finance leader ready to shape the future of financial shared services across NSW Government? We're seeking a visionary Director Accounting & Ledger Management to lead transformation, drive operational excellence, and deliver high-impact financial services across a complex, multi-agency environment.

Government Shared Services (GSS) is the home of essential back-office services for around 80,000 employees across more than 100 NSW Government agencies. With harmonised business processes and a whole-of-government approach, GSS delivers reliable and efficient transactional services that support public sector performance.

The GSS Business Process Operations (BPO) branch delivers scalable and efficient transactional services. Focused on continuous improvement, automation, and service excellence, the GSS BPO drives optimal customer experience and operational performance across the shared services landscape, creating value and enabling NSW Government outcomes.

This role provides strategic oversight and leadership across core financial functions including general accounting, tax management, master data, reconciliations, fixed assets, and workers compensation. The Director leads a team of 6 direct reports and influences a broader workforce of approximately 120 professionals, ensuring financial integrity, compliance, and service excellence.

The successful candidate will stabilise and optimise finance shared services, resolve complex operational issues, and drive long-term transformation through automation and customer-centric service design.

In this role, you will:

• Lead the delivery of high-quality, reliable finance shared services aligned with customer expectations.
• Oversee statutory compliance, financial reporting, reconciliations, and audit support.
• Drive continuous improvement through technology, automation, and performance frameworks.
• Build strong relationships with internal and external stakeholders including the Auditor-General, ATO, banking providers, and strategic vendors.
• Support onboarding programs such as GovConnect and NSW Education Standards Authority and contribute to broader transformation initiatives.

The leader we're seeking has:

• Extensive experience in public sector finance shared services.
• Deep understanding of statutory compliance, financial reporting, and operational finance.
• Tertiary qualifications in accounting and eligibility for CPA Australia or CA ANZ membership.
• Proven strategic leadership in large, complex organisations.
• Experience in service transformation and automation.
• Strong stakeholder engagement and vendor management.
• Familiarity with government financial systems and reporting frameworks.

This is a rare opportunity to lead a high-impact function within a dynamic and forward-thinking government division. You'll be at the forefront of financial transformation, working collaboratively with senior leaders across government to deliver services that matter.

Your application should include an up-to-date CV which clearly details your relevant skills and experience to this position. A cover letter is not mandatory but preferred.

Click Here to access the Role Description. For enquiries relating to recruitment please contact Andrew Vouthivong via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 27 October 2025 (9:59am).

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected]

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