Network Operations - Compliance Director

Location: Sydney, Australia
Reports To: VP Network Operations
Start: Immediate or As soon as possible
Salary: $230k-250k base

About the Role

Are you a strategic leader with deep expertise in telecommunications compliance? We're looking for a Network Operations Compliance Director to ensure our network operates in full alignment with all regulatory obligations, including those governed by the Australian Communications and Media Authority (ACMA). This is a high-impact leadership role where your decisions will shape operational compliance across all network activities.

What You'll Do:

• Lead the development and execution of network compliance strategies aligned with ACMA and other regulatory bodies.
• Act as the primary liaison with regulatory authorities, Communications Alliance, and government stakeholders.
• Monitor legislative and regulatory changes, assessing impacts on operations.
• Provide independent oversight of network operations to ensure compliance with both external regulations and internal governance standards.
• Oversee the implementation of external review recommendations and corrective actions.
• Partner with Risk, Legal, and Compliance teams to report and remediate identified gaps.
• Ensure full compliance with Emergency Call Service obligations, including location accuracy, call routing, and system resilience.
• Lead incident response and reporting for emergency service breaches.
• Own and maintain the control register for Network Operations and lead assurance schedules.
• Provide guidance and training to operational teams on regulatory requirements.
• Prepare and present regular compliance and control performance reports to executive leadership and regulatory authorities.
• Lead internal investigations and oversee remediation of potential breaches.

Financial Impact:

• Direct influence on mitigating regulatory risks and avoiding penalties exceeding $100M.

What We're Looking For:

• Bachelor's or Master's degree in Law, Business, Telecommunications, or related field.
• Proven experience leading large-scale operational compliance or assurance functions in telecommunications or critical infrastructure.
• Deep understanding of ACMA, SOCI, carrier license frameworks, and emergency service continuity standards.
• Strong leadership in operational governance, incident management, and risk frameworks.
• Excellent analytical, communication, stakeholder management, and influencing skills.
• Demonstrated ability to embed compliance into technical and operational environments.

Preferred Certifications:

• Certified Compliance & Ethics Professional (CCEP) or equivalent.
• Project Management certification (e.g., PMP) is advantageous.

Key Attributes:

• Strategic thinker with a proactive approach to regulatory risk.
• High attention to detail and ability to manage complex telecommunications environments.
• Strong interpersonal skills and ability to influence at all organisational levels.

Ready to apply?

Apply now for a private & confidential chat