About Us

Reach Out is an NDIS support provider that aims to give a voice to people affected by severe mental illness. We provide quality mental health and domestic support, group programs, strength-based support for adolescents with autism, mentoring and support coordination. We believe a better life is possible for the millions of people affected by mental illness, and we want to support these people to live their best life possible.

We are a rewarding and inspiring workplace offering diverse work experience. We have a knowledgeable and innovative multidisciplinary team and offer a friendly, relaxed inclusive culture where everyone has the opportunity to thrive.

Mental Health Support Worker

Are you passionate about mental health advocacy? Do you have a drive to help others? We are looking for mature and experienced individuals to join the team of mental health support workers at Reach Out Canberra. Reach Out Canberra provides daily support and assistance for people suffering from mental illness.

As a mental health support worker, you will be required to use a variety of evidence based approaches, helping support individuals to live a satisfying life while assisting their mental health recovery.

Your role will be to provide vital daily living assistance towards participants with complex support needs, allowing participants to integrate and engage safely into the community. With encouragement and mentoring, you will support our participants to maintain their independence by promoting social, vocational, and living skills.

How you can help

Reach Out Canberra offers different kinds of support depending on our participants’ needs, including but not limited to:

Assisting our participants experiencing mental illness to attend peer and other support groups

Provide safe and supportive access to the community

Assist in building supportive relationships with individuals, their care team and families.

Emotional and crisis support

Access to other support services and provide multi-level support during clinical consultations

Assist participants in developing their daily living abilities

Mentoring participants to establish daily routines and life skills, education, health and fitness and work skills and other duties as directed.

Using a person-centred approach you will help those living with a mental illness to maximise their independence and confidence.

Essential requirements

High degree of empathy and conscientiousness

Excellent organisational skills

Calm and approachable demeaner

Can work independently and as part of a team

Experience working in community services, retail or hospitality sectors

Experience supporting others with mental health and associated challenges

Excellent written and verbal communication skills

Ability to work collaboratively with a variety of stakeholders within a multidisciplinary team

Demonstrated ability to work reliably, remain punctual and work under limited direct supervision

Unrestricted permanent rights to work in Australia.

Current unrestricted Australian Driver License

Current First Aid and CPR certifications, or willingness to obtain one.

Current unrestricted Working with Vulnerable People (WWVP) clearance or willingness to obtain one.

What We can offer you

As an employee, you will get the following benefits:

A profession that makes a difference in people's life's

Flexible working hours to accommodate a work-life balance

A friendly, engaging, and inspirational work environment

On-the-job training and development

Competitive pay rate

If you are passionate about empowering people with a disability to live positive and fulfilling lives? If your enthusiastic, caring, reliable and believe in inclusive opportunities for people of all abilities? Then apply now.

Application Process: If you are a motivated individual with a passion for service and supporting others, we invite you to apply by submitting your resume and a cover letter outlining your relevant experience. Please include details of how your background or skillset aligns with the requirements of the role.

*Note: Applications without a relevant cover letter will not be progressed.

ReachOut Canberra encourages applications from minorities, First Nations people and all other qualified applicants.

Only those applicants who have the right to work in Australia can be considered.