• Permanent| Full Time
• Salary: $90K + Super + Salary Packaging
• Location: Mater Hospital Young Adult Health Centre Brisbane
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we're building hope and possibility for all. Find out more about us and our purpose.

Your Opportunity
Are you passionate about making a meaningful impact in the lives of young people? As a Youth Case Manager within the Housing and Support Link Service, you'll be working on the front lines from the Mater Hospital Young Adult Health Centre in South Brisbane. Your role will focus on supporting young individuals who are homeless or at risk of homelessness while they receive treatment or support.

You'll collaborate closely with young people and their health and community networks to break down barriers to stable housing. Your mission is to identify and secure housing solutions that support recovery and build the skills needed for long-term tenancy success.

Join us in this dynamic and rewarding role where you'll help create stability and foster hope for a brighter future

Key Responsibilities

• Provide support to young people experiencing or at risk of homelessness to stabilise their housing.
• Develop and implement individualised support and case plans, including referrals to appropriate services.
• Assist clients in transitioning out of the service and into sustainable housing.
• Facilitate group case management sessions and group work programs.
• Actively participate in relevant community-based meetings and networks.
• Complete administrative tasks, including internal and external reporting.
• Document all risks, incidents, and safety concerns in accordance with organisational procedures.

Requirements for Success

• Relevant degree with at least 1 year of experience, or Associate Diploma with relevant experience, or a combination of qualifications and substantial relevant experience.
• Demonstrated experience working with young people with high and complex needs.
• Sound understanding of Child Protection legislation and child safety concerns.
• Strong crisis intervention, case management, referral, and advocacy skills.
• Professional approach with the ability to maintain clear boundaries.
• Excellent stakeholder engagement and relationship management skills.
• Strong organisational and time management abilities.
• Proficiency in Microsoft Office and general computer literacy.

Required to get vaccination for Hepatitis B, Mumps, Rubella, COVID 19, Measles, Whooping Cough, Chicken Pox and Tuberculosis as per the Biological Safety Policy.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Find out more about a career with Mission Australia.

How to apply

Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.