Homelessness Case Manager
Anglicare Central Queensland

• Level 4 SCHDSI Award, fixed term until June, 2028
• Make a real difference supporting individuals experiencing homelessness
• Longreach based with relocation negotiable

Anglicare Central Queensland is a leading organisation offering an opportunity to help make a difference in your local community and work alongside dedicated and like-minded individuals.

The Organisation: Work with local communities in a not-for-profit, purpose-driven organisation. They take pride in the quality of their team and are committed to their development. This leading organisation fosters a dynamic and person-centred work culture dedicated to fulfilling its Vision of ‘working with people to make the best of their lives.’

For more than 30 years, Anglicare Central Queensland’s local team of professionals have worked with people from a variety of backgrounds and beliefs to support them in living their best life. They are dedicated to putting participants first, enriching their lives by creating choice, opportunities and independence. They serve communities in and around Rockhampton, Gladstone, Biloela, Moura, Blackwater, Emerald, Barcaldine, Longreach and Winton.

About your new role As a Homelessness Case Manager, this role will support individuals who are homeless, at imminent risk of homelessness or currently housed but at risk of losing their housing. Working within a compassionate and purpose-driven team, the position provides case management in a variety of settings — including participants’ homes, temporary accommodation, supported housing, community settings or public spaces. The Case Manager will work closely with participants to develop and review case management plans, deliver practical and personal support and provide access to vital community resources and services. The role also involves advocating for participants to access specialist services, fostering social connections, and supporting engagement in education, employment, and recreational opportunities.

This is an opportunity to join a people-centred and values-driven organisation where participants are placed at the forefront of all work. The position will require collaboration with other services, maintaining accurate records and contributing to continuous improvement within the organisation.

About you The ideal candidate will be a motivated and resilient professional with experience in case management within the community services sector. They will bring a compassionate approach to supporting vulnerable individuals, demonstrating persistence, reliability and respect for dignity and privacy. Strong interpersonal, communication, and negotiation skills will be essential, along with the ability to build purposeful relationships with a diverse range of stakeholders including participants, colleagues, government departments and community organisations.

They will be culturally aware and able to work respectfully with people from Aboriginal and Torres Strait Islander and culturally and linguistically diverse (CALD) backgrounds, as well as possessing a sound understanding of the issues impacting these communities. A commitment to professional development, a collaborative mindset, and a focus on achieving positive sustainable housing outcomes will be key to success in this role.

Mandatory Requirements

• Certificate IV in Community Services or similar qualification
• Minimum two years’ relevant experience
• Proof of current eligibility to work in Australia
• Current Blue Card (Working with Children)
• Current Yellow Card (Disability Services Positive Notice or Exemption Notice)
• Full COVID-19 vaccination
• Current Queensland Open Driver’s Licence (or equivalent recognised licence)
• Willingness to travel as required

What Anglicare Can Offer

• A rewarding role in a purpose-driven organisation.
• Attractive salary packaging options.
• Professional development opportunities and comprehensive onboarding.
• Access to a company vehicle for business use during work hours.
• A supportive and collaborative leadership team

How to Apply
For further information including a copy of the position description, please contact Andrew Hecker, Senior Recruitment Consultant, Eden Ritchie Recruitment via email at [email protected]

To apply, please forward your cover letter and resume (as 2 separate uploaded documents) addressing the key responsibilities and selection criteria by clicking Apply via this website.

Want to know more about Longreach? It's the birthplace of Qantas, a 2 hour direct flight from Brisbane. Cut and paste this link to your browser:
www.outbackqueensland.com.au/town/longreach

Applications close Monday, 6th of October 2025.
Anglicare Central Queensland is an equal opportunity employer and welcomes applications from Aboriginal and Torres Strait Islander candidates.