Social Worker

Are you passionate about supporting people to overcome barriers and achieve their employment goals? We are seeking a dedicated Social Worker to join our team and make a real impact in the lives of job seekers.

About the Role

As a Social Worker within our Workforce Australia Program, you will provide professional, strength-based support to individuals facing complex barriers to work. You’ll work closely with participants to build confidence, connect them with community resources and develop sustainable pathways into employment.

Role Responsibilities:

Providing case management and tailored support to participants.

Linking participants to health, housing, and community services.

Working collaboratively with Employment Coaches, Mental Health Clinicians and external stakeholders.

Advocating for participants to ensure equitable access to opportunities.

Ensure program compliance with all quality assurance frameworks (e.g., ISO, HSQS, IT security).

Maintain contractual compliance with DEWR, including the Workforce Australia Deed of Standing Offer and associated guidelines.

Work within FSA’s Therapeutic Practice Framework (TPF) and uphold ethical standards of the social work profession.

Stay current with evidence-based approaches in trauma-informed care, counselling, and social work.

Ensure the program meets therapeutic outcomes required by funding bodies and supports best-practice delivery.

Essential Criteria:

Relevant qualifications in Community Services, Social Work, or a related field.

AASW Registration

Current Working with Children Check/ Blue Card

Minimum 2 years' experience in case management, social work or family support services.

Experience support people with complex needs (mental health, disability, housing, family support, or similar).

Willingness to undergo a Police Check is required.

Current driver’s licence is required.

Computer literacy skills, including Microsoft Office applications is required.

Strong written and verbal communication and advocacy skills.

Ability to work within compliance requirements while maintaining a person-centred approach.

Demonstrated capacity to implement principles of reflective practice and self-care within a team.

Why you’ll love working for us:

Rewarding work that changes lives

Supportive and dynamic team environment

Opportunities for professional growth

Annual leave loading 17.5%

Up to $15,900 tax-free salary packaging

Generous leave entitlements and work-life balance initiatives

87.7% employee satisfaction

Professional development and training opportunities

Corporate discounts through Employment Hero (e.g. Movie tickets, JB HiFi, Uber Eats, Coles & Woolworths)

About Family Services Australia (FSA)

Family Services Australia is a non-for-profit organisation that has been servicing the Illawarra region since 1992. We are a leader in trauma-informed practice, offering a range of services

including Early Intervention, Child, Youth & Family, Domestic & Family Violence, Intensive Family Preservation and Health & Wellbeing which provides psychology, diagnostic assessment, peer support, mental health support and counselling.

FSA offers a clinically informed central triage and continuity of care with reduced referral pathways that holistically meet therapeutic needs of our staff, clients and families, keeping them Safe, Well, Strong and Connected.

FSA values diversity in managing and reducing therapeutic risks for the clients we service, demonstrating values of Compassion, Accountability, Respect, Empowerment (CARE) with Integrity and Positivity. We make CARE our Intellectual Property, starting within, prioritising self-love, self-care and balance.

If you are committed to achieving this exciting life and career opportunity in joining our family@work, please ‘Apply Now’ by submitting a current resume, cover letter and address the selection criteria.

Early applications are encouraged!

For any initial inquiries please contact Chelsea Harvey, HR & Recruitment Consultant on 0437 029 058 or email [email protected].

Thank you sincerely for your consideration, we greatly appreciate your interest in FSA and advise only final preferred candidates will be contacted for next steps in our recruitment process.

No recruitment agencies please